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Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.
Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.
Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale
Slack - A messaging app for teams who see through the Earth!
NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.