Software Alternatives, Accelerators & Startups

CometChat VS Zoho CRM

Compare CometChat VS Zoho CRM and see what are their differences

CometChat logo CometChat

Seamless Real-Time Chat Integration for Your Applications.

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
Visit Website
  • CometChat Landing page
    Landing page //
    2023-06-28

CometChat offers a comprehensive in-app chat SDK platform that equips businesses with the tools to integrate real-time chat, voice, and video into their applications. Our product is packed with versatile features and seamless integrations, making our SDKs, APIs, and UI Kits one of the easiest to use in the industry. Looking for swift launch and effortless management? Use our no-code widget to simply copy and paste your way to a fully integrated in-app chat.

Key functionalities of CometChat encompass sharing capabilities for files and screens, instant language translation, and personalization for layouts, languages, and colors. It also features typing indicators, last-seen notifications, read confirmations, emojis, and stickers.

The cost of the product is calculated based on the number of active users per month, and customer support is provided via email and phone.

  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

CometChat

$ Details
freemium $109.0 / Monthly (Based on the Monthly Active Users (MAUs))
Platforms
Java Kotlin Swift JavaScript ReactJS React Native Flutter Angular

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone

CometChat features and specs

No features have been listed yet.

Zoho CRM features and specs

  • Sales Force Automation: Lead, Deal and Contact Management; Workflow Automation
  • Process Management: Sales Process Builder; Processing Rules
  • Omnichannel: Email; Telephony; Social; Customer Portals
  • Analytics and Reporting: Reports; Analytical Components; Capabilities
  • Sales Enablement: Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management: Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence: Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization: Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation: Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration: Yes
  • Mobile Apps: Yes
  • Security: Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform: REST API; Widgets; Web and Mobile SDK; Functions

CometChat videos

iOS Chat App Tutorial - Build a Fully-Featured App in Swift

More videos:

  • Demo - Code an Android Chat App in 30 minutes
  • Tutorial - What is CometChat? Introduction

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Category Popularity

0-100% (relative to CometChat and Zoho CRM)
Communication
100 100%
0% 0
CRM
0 0%
100% 100
Messaging
100 100%
0% 0
Sales
0 0%
100% 100

Questions and Answers

As answered by people managing CometChat and Zoho CRM.

Who are some of the biggest customers of your product?

CometChat's answer

-Sendbird

-Twilio

Why should a person choose your product over its competitors?

CometChat's answer

CometChat provides three methods of implementation. Startups and dev teams can quickly go live with the no-code widgets, while front-end developers can leverage the low-code UI Kits for quick starts and solid business logic. For those who want greater control, the SDKs and APIs offer a solid foundation for building custom messaging experiences.

Whether you're running a social community, marketplace, dating service, on-demand service, or ed-tech platform, CometChat can be tailored to fit your needs.

Which are the primary technologies used for building your product?

CometChat's answer

-Java -Kotlin -Swift -JavaScript -ReactJS -React Native -Flutter -Angular

How would you describe your primary audience?

CometChat's answer

Any business that wants to seamlessly integrate real-time chat features into their applications and websites.

Whether you're running a social community, marketplace, dating service, on-demand service, or ed-tech platform, CometChat can be tailored to fit your needs.

User comments

Share your experience with using CometChat and Zoho CRM. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CometChat and Zoho CRM

CometChat Reviews

15 Best Twilio Alternatives 2022
What’s also great about CometChat is that it offers you more ways to implement their tools than Twilio. With CometChat, you can implement it in one of three possible ways: chat widgets, user interface kits, SDKs, and APIs.

Zoho CRM Reviews

  1. Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.
What is CRM?
Zoho was born as an Open source alternative to Saleforce. Once it achieved a relevant market share, it switched to a closed cloud model. It is tremendously similar in its operation and characteristics, its differential point being the slightly lower price.
Source: prokom.es

Social recommendations and mentions

Based on our record, CometChat should be more popular than Zoho CRM. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CometChat mentions (4)

  • Ask HN: Who is hiring? (April 2022)
    CometChat | Full Stack / Front-End Engineer | Remote | Full / Part-time Contract CometChat (https://cometchat.com) is an in-app communication platform that's fast and easy to use, with a wide range of integration options from widgets and pre-built UI kits to DIY with SDKs and APIs. We just raised a $10m series A and are growing quickly. We've decided to rebuild our developer documentation platform from scratch... - Source: Hacker News / about 2 years ago
  • Feedback on developing with Sendbird or Stream SDK
    I would recommend CometChat. Their Sample apps give you a kickstart. Check out https://cometchat.com. Source: over 2 years ago
  • What is HIPAA?
    Here at CometChat, we are dedicated to sensitizing you on educational topics that will fill the gap in understanding the role of communicative technologies in improving lives. You can check out our products on our site that you can integrate with your website or app such as CometChat SDK and CometChat UI Kit. - Source: dev.to / almost 3 years ago
  • How to Build a Team Messenger Site With React (Slack Clone)
    Are you inspired enough as a developer? Are you starting your journey as a web developer? Or do you seek to improve your skills to the next level? If you said yes to any of the above questions, then this tutorial is for you. As a developer, you need to get your hands dirty and implement the best set of apps available in the market to get the right people interested in you. In this tutorial, we will be combining... - Source: dev.to / almost 3 years ago

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 1 year ago

What are some alternatives?

When comparing CometChat and Zoho CRM, you can also consider the following products

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Cotap - Cotap is a simple, secure mobile messaging app for fast, easy workplace communication.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.