Software Alternatives & Reviews

Cloodo Whatsapp CRM VS Zendesk

Compare Cloodo Whatsapp CRM VS Zendesk and see what are their differences

Cloodo Whatsapp CRM logo Cloodo Whatsapp CRM

Ignite sales and support with WhatsApp CRM. Empower your business with comprehensive solutions that enhance productivity, streamline operations, and deliver exceptional customer experiences. Discover the future of business communication.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Cloodo Whatsapp CRM Landing page
    Landing page //
    2023-10-24

Cloodo WhatsApp CRM is a state-of-the-art solution that aims to transform customer relationship management for businesses across the globe. It streamlines customer communication and support processes, enabling efficient management of interactions for exceptional customer service. The system simplifies workflows, reduces manual tasks, and enhances collaboration in one centralized place.

This CRM solution captures leads, nurtures prospects, and guides them through the sales funnel, thereby boosting sales conversion rates and revenue growth. It achieves this by delivering personalized messaging and targeted offers. Furthermore, it leverages customer preference, purchase pattern, and behavior to offer personalized recommendations, creating opportunities for cross-selling and upselling. This not only drives more customer satisfaction but also increases the average order value, boosting profitability.

Cloodo WhatsApp CRM provides a convenient and familiar communication channel to easily engage with customers. It addresses inquiries, provides additional personalized recommendations, and offers responsive support. The system also gains valuable insights into customer behavior, preferences, and needs. These data-driven insights can be leveraged to identify trends, anticipate customer needs, and deliver personalized experiences.

The CRM serves as a unified client communication hub that manages customer interactions, inquiries, and support tickets effectively. This ensures prompt resolutions and a cohesive customer experience. Additionally, it automatically adds captured leads to the CRM system, eliminating the need for tedious manual tasks.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Cloodo Whatsapp CRM

Website
cloodo.com
$ Details
paid Free Trial $25.0 / Monthly
Platforms
Web
Release Date
2023 October

Cloodo Whatsapp CRM features and specs

  • WhatsApp Connection: Yes
  • Basic CRM Features: Yes
  • Task Managements: Yes
  • Team Chat: Yes
  • Analytics Dashboards: Yes
  • Chat Widgets: Yes
  • Support Ticket Management: Yes
  • Messaging Apps Integrations: Yes
  • Project Managements: Yes
  • Data Exports: Yes
  • Custom Field: Yes
  • Media Storage Access: Yes
  • Custom Roles & Permissions: Yes
  • Third Party App Integrations: Yes
  • Custom WorkFlows: Yes
  • Custom Integration & Set-Up: Yes

Zendesk features and specs

No features have been listed yet.

Cloodo Whatsapp CRM videos

WhatsApp CRM Explained: A Visual Guide | Step-by-Step Demo

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Cloodo Whatsapp CRM and Zendesk)
Customer Support
1 1%
99% 99
Sales
100 100%
0% 0
Help Desk
0 0%
100% 100
CRM
1 1%
99% 99

Questions and Answers

As answered by people managing Cloodo Whatsapp CRM and Zendesk.

What makes your product unique?

Cloodo Whatsapp CRM's answer

We support WhatsApp/ WhatsApp Business/ WhatsApp Official API user to connect with our CRM platform and automatically synchronize all of their contact information and messages to our platform for better management

How would you describe your primary audience?

Cloodo Whatsapp CRM's answer

Every WhatsApp users or Businesses using WhatsApp for business activity can take advantage of our product

Why should a person choose your product over its competitors?

Cloodo Whatsapp CRM's answer

Cloodo WhatsApp CRM is an innovative solution that enhances customer relationship management. It streamlines customer communication, boosts sales conversions, and offers personalized recommendations for cross-selling and upselling. The system provides a convenient channel for customer engagement and captures valuable insights into customer behavior. As a unified communication hub, it manages customer interactions effectively and automatically imports contacts. Compared to other CRM platforms, Cloodo WhatsApp CRM stands out with its robust integration with WhatsApp, offering a competitive edge in customer communication and relationship management.

What's the story behind your product?

Cloodo Whatsapp CRM's answer

Cloodo is an all-in-one workspace platform that provides a seamless connection between a company’s internal resources and outsourced resources. This platform is designed to meet the growing demand for a hybrid business model and the need for multi-branch business divisions within global corporations. With Cloodo, companies can effectively manage their workforce and adapt to changing business needs by integrating external and internal resources. This allows for greater flexibility and efficiency in managing a company’s workforce.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cloodo Whatsapp CRM and Zendesk

Cloodo Whatsapp CRM Reviews

We have no reviews of Cloodo Whatsapp CRM yet.
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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Cloodo Whatsapp CRM. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cloodo Whatsapp CRM mentions (1)

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Cloodo Whatsapp CRM and Zendesk, you can also consider the following products

WATI - No-code chatbot builder for WhatsApp Business

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Respond.io - Turn Every Conversation into Business Results

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Interakt.shop - Grow your business using Whatsapp API @ Interakt. All-in-one toolset for businesses to leverage WhatsApp for business growth & marketing.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!