Software Alternatives & Reviews

ClickUp VS SympoQ

Compare ClickUp VS SympoQ and see what are their differences

ClickUp logo ClickUp

ClickUp's #1 rated productivity software is making more productive projects with a beautifully designed and intuitive platform.

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
  • ClickUp Landing page
    Landing page //
    2022-01-13
  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

SympoQ

Website
sympoq.com
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May

ClickUp features and specs

No features have been listed yet.

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

ClickUp videos

ClickUp 2.0: Features, Pricing & More (2019)

More videos:

  • Tutorial - A Clickup Tour, Pros and Cons, & How to Set It Up (Full ClickUp Review and Tutorial)
  • Review - ClickUp 1.0 Review: Features, Pricing & Opinions
  • Review - ClickUp 2021 Review: Is it still the best project management software? (YES!)
  • Review - Clickup Review for Project Management 2022 | Better than Monday.com & Asana?
  • Review - Monday.com vs ClickUp Review (Simple Breakdown in 2022)
  • Review - ClickUp v Monday | Project Management Software Head-to-Head
  • Tutorial - ClickUp Tutorial - How to use ClickUp for Beginners

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to ClickUp and SympoQ)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing ClickUp and SympoQ.

How would you describe your primary audience?

SympoQ's answer:

Startups and agile support teams.

What makes your product unique?

SympoQ's answer:

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer:

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer:

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer:

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer:

  • Software companies
  • Telecom operators

User comments

Share your experience with using ClickUp and SympoQ. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare ClickUp and SympoQ

ClickUp Reviews

  1. Great product

    All-in-one tool. We use it for docs, project management, tasks, wiki and so on. Awesome product!

  2. Awesome, complete and exciting platform !

    Been using Clickup for 8 months now and can't imagine life/work without it ... Very complete and in constant improvement thanks to a great team.


20 Obsidian Alternatives: Top Note-Taking Tools to Consider
ClickUp is an all-in-one productivity platform where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more. Easily customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights!
Source: clickup.com
Top 10 Figma Alternatives for Your Design Needs | ClickUp
Need a gorgeous design but don’t want to start from scratch? ClickUp Templates get you to your goals faster with premade (but customizable) sections. We recommend using Whiteboard templates for maximum creative freedom, but you can dig into ClickUp’s template library with 1,000+ other options.
Source: clickup.com
One App to Rule Them All vs All Workflows All the Time
The project management paradigm in ClickUp is little different from that found in systems like Trello: it’s all about tasks, and their statuses. The default task management mode is manual, however, ClickAp does offer ‘workflow automations’, which allow you to set up When-Then rules to trigger specific events (like task status changes or task assignments) when other events...
11 Ayanza Alternatives
ClickUp is a software application that can be demos on-demand, live webinars, mentorship accessed, and anyone can participate in a public chat room. You can connect more effectively with individuals or groups, add notes to action items, and link activities to get more done together. Each job has hundreds of customizable options, and new ones are added every week. The...
10 Best AI Tools for Customer Service to Elevate Your Support
Instead of organizing your customer service processes from scratch, use one of ClickUp’s 1,000+ templates. We recommend the ClickUp Customer Support Work Breakdown Structure Template—it helps you organize and assign tickets, set deadlines, analyze KPIs, and monitor performance. ClickUp also has templates containing AI prompts and those focusing on sales enablement, CRM,...
Source: clickup.com

SympoQ Reviews

We have no reviews of SympoQ yet.
Be the first one to post

Social recommendations and mentions

Based on our record, ClickUp seems to be more popular. It has been mentiond 108 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ClickUp mentions (108)

View more

SympoQ mentions (0)

We have not tracked any mentions of SympoQ yet. Tracking of SympoQ recommendations started around Mar 2021.

What are some alternatives?

When comparing ClickUp and SympoQ, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Basecamp - A simple and elegant project management system.

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community