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Cisco Contact Center VS Textmagic

Compare Cisco Contact Center VS Textmagic and see what are their differences

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Cisco Contact Center logo Cisco Contact Center

Provides a secure, highly available, and easy to deploy customer interaction management solution.

Textmagic logo Textmagic

The all-in-one solution for all your business texting needs - marketing campaigns, two-way SMS chats, reminders, notifications, and internal staff communication.
  • Cisco Contact Center Landing page
    Landing page //
    2023-10-02
  • Textmagic Landing page
    Landing page //
    2023-11-10

Textmagic is a powerful yet intuitive platform designed to streamline SMS communication for businesses. It facilitates effective and direct customer engagement through messaging, offering tools for marketing campaigns, customer support, and notifications. With a suite of features such as personalized messages, automation capabilities, and detailed analytics, Textmagic is a go-to solution for businesses looking to harness the immediacy and reach of SMS.

Cisco Contact Center

Website
cisco.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Textmagic

Website
textmagic.com
Pricing URL
Official Textmagic Pricing
$ Details
paid Free Trial $20.0 / One-off
Release Date
2001 July
Edit details

Cisco Contact Center features and specs

No features have been listed yet.

Textmagic features and specs

  • Send texts online: Yes
  • Two-way conversations with SMS chat: Yes
  • Schedule text messages in advance: Yes
  • SMS marketing campaigns: Yes
  • 10DLC Texting: Yes
  • SMS gateway API : Yes
  • SMS distribution lists: Yes
  • Email to SMS gateway service: Yes
  • Toll-free texting: Yes

Cisco Contact Center videos

+ Add

Cisco Contact Center Enterprise (CCE) 12.5 Curriculum Launch

More videos:

  • Review - T-Mobile transforms customer care with Cisco Contact Center

Textmagic videos

No Textmagic videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Cisco Contact Center and Textmagic)

Cisco Contact Center

Textmagic

Customer Support
100 100%
Customer Support
0% 0
SMS Marketing
0 0%
SMS Marketing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Communication
3 3%
Communication
97% 97

User comments

Share your experience with using Cisco Contact Center and Textmagic. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cisco Contact Center and Textmagic

Cisco Contact Center Reviews

We have no reviews of Cisco Contact Center yet.
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Textmagic Reviews

15 Best Twilio Alternatives 2022
TextMagic's all-in-one text messaging service lets you send notifications & alerts to your existing customers at any time. What's more, you can reach out to potential leads using online texts, two way SMS, & gateway SMS via emails. Get TextMagic, today!
Source: rigorousthemes.com
Top 10 Best Twilio Alternative Free In 2022
On top of that, you can connect TextMagic into any third party tool that permits combinations thanks to TextMagic’s API assistance so that you can control all your communications in 1 place.
Source: www.techolac.com

Social recommendations and mentions

Based on our record, Textmagic seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cisco Contact Center mentions (0)

We have not tracked any mentions of Cisco Contact Center yet. Tracking of Cisco Contact Center recommendations started around Mar 2021.

Textmagic mentions (1)

  • Is this phone number really not in use anymore, or has she blocked my phone number?
    I tried to call my ex gf but it said the number is not in use. But I found a website named textmagic.com which says the phone number is valid. Source: about 2 years ago

What are some alternatives?

When comparing Cisco Contact Center and Textmagic, you can also consider the following products

Conversocial - Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.

EZ Texting - EZ Texting provides SMS marketing solutions to businesses of all sizes.

Sparkcentral - Good old fashioned customer service, delivered in a high tech way

SimpleTexting - SimpleTexting offers SMS and text marketing services for companies of all sizes.

Brand Embassy - Brand Embassy is social customer service software.

Twilio - Brings voice and messaging to your web and mobile applications.

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