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Cisco Contact Center VS EZ Texting

Compare Cisco Contact Center VS EZ Texting and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Cisco Contact Center logo Cisco Contact Center

Provides a secure, highly available, and easy to deploy customer interaction management solution.

EZ Texting logo EZ Texting

EZ Texting provides SMS marketing solutions to businesses of all sizes.
  • Cisco Contact Center Landing page
    Landing page //
    2023-10-02
  • EZ Texting Landing page
    Landing page //
    2023-09-19

Cisco Contact Center videos

+ Add

Cisco Contact Center Enterprise (CCE) 12.5 Curriculum Launch

More videos:

  • Review - T-Mobile transforms customer care with Cisco Contact Center

EZ Texting videos

+ Add

Getting Started with EZ Texting!

More videos:

  • Review - EZ Texting Overview!
  • Review - EZ Texting: 5 Fast Facts

Category Popularity

0-100% (relative to Cisco Contact Center and EZ Texting)

Cisco Contact Center

EZ Texting

Customer Support
100 100%
Customer Support
0% 0
SMS Marketing
0 0%
SMS Marketing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Communication
3 3%
Communication
97% 97

User comments

Share your experience with using Cisco Contact Center and EZ Texting. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, EZ Texting seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cisco Contact Center mentions (0)

We have not tracked any mentions of Cisco Contact Center yet. Tracking of Cisco Contact Center recommendations started around Mar 2021.

EZ Texting mentions (1)

  • Unsolicited Texts from Save Austin Now
    According to their April 1st committee finance report, they've been making a lot of payments to eztexting.com for their "mass texts to supporters expense" and eztexting claims to have a "SafeSTOP" compliance so you could try reporting SAN to them. Source: about 3 years ago

What are some alternatives?

When comparing Cisco Contact Center and EZ Texting, you can also consider the following products

Conversocial - Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.

SimpleTexting - SimpleTexting offers SMS and text marketing services for companies of all sizes.

Sparkcentral - Good old fashioned customer service, delivered in a high tech way

Textmagic - The all-in-one solution for all your business texting needs - marketing campaigns, two-way SMS chats, reminders, notifications, and internal staff communication.

Brand Embassy - Brand Embassy is social customer service software.

Textedly - Textedly is an SMS marketing communications channel that allows to advertise, promote, announce, and engage with audience through text messaging directly to cell phones.

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