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Cisco Contact Center VS Botpress

Compare Cisco Contact Center VS Botpress and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Cisco Contact Center logo Cisco Contact Center

Provides a secure, highly available, and easy to deploy customer interaction management solution.

Botpress logo Botpress

Open-source platform for developers to build high-quality digital assistants
  • Cisco Contact Center Landing page
    Landing page //
    2023-10-02
  • Botpress Landing page
    Landing page //
    2023-08-27

  • Developer-first
  • Open-source
  • Cloud-agnostic
  • Flexible and Extensible
  • Top-tier Natural Language Understanding in more than 100 languages
  • Get started fast, as in less than 60 seconds you are ready to create

Cisco Contact Center videos

+ Add

Cisco Contact Center Enterprise (CCE) 12.5 Curriculum Launch

More videos:

  • Review - T-Mobile transforms customer care with Cisco Contact Center

Botpress videos

+ Add

Botpress Server source codes review

More videos:

  • Review - Botpress Server - a cool platform for chatbot creation
  • Review - Botpress Overview

Category Popularity

0-100% (relative to Cisco Contact Center and Botpress)

Cisco Contact Center

Botpress

Customer Support
100 100%
Customer Support
0% 0
Chatbots
0 0%
Chatbots
100% 100
Help Desk
100 100%
Help Desk
0% 0
Chatbot Platforms & Tools
0 0%
Chatbot Platforms & Tools
100% 100

User comments

Share your experience with using Cisco Contact Center and Botpress. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cisco Contact Center and Botpress

Cisco Contact Center Reviews

We have no reviews of Cisco Contact Center yet.
Be the first one to post

Botpress Reviews

Top 20 Replika Alternatives for AI Chatbots
One of the most important advantages that is unique to Botpress is the modular design that allows users to develop new functions for their chatbots whenever they want. Botpress also offers built-in modules like conversation analysis, natural language comprehension and chat management, that are easily integrated into a the chatbot’s workflow. Furthermore, Botpress can be...
Source: artificialintelligencejournal.com

Social recommendations and mentions

Based on our record, Botpress seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cisco Contact Center mentions (0)

We have not tracked any mentions of Cisco Contact Center yet. Tracking of Cisco Contact Center recommendations started around Mar 2021.

Botpress mentions (4)

  • [Hiring] Botpress Bot Developer for ITOP Agent Routing Integration
    We are seeking an experienced Botpress bot developer to integrate an existing chatbot with our ITOP system for agent routing. The chatbot is already developed and can handle customer inquiries, but we need an integration that will route customers to the appropriate ITOP agent who is currently logged in. Source: about 1 year ago
  • ChatGPT Goldmine: Top 5 Money-Making Opportunities You Can't Miss!
    Chatbot frameworks: Utilize chatbot frameworks such as Botpress, Rasa, or Microsoft Bot Framework to streamline development. - Source: dev.to / about 1 year ago
  • Emoji not appearing inside List in WhatsApp using Botpress
    Greetings! My gf is working on a chatbot project and is responsible for designing the phrases and its behaviours using the Botpress (https://botpress.com/) platform for WhatsApp API. Source: over 2 years ago
  • Chatbot Terminology
    Ever read an article that made you switch to Google and search for that secret programming word or jargon? Like you have no clue what the author is talking about in his post. This happened to me when I started coding my first Amazon Alexa Skill. If you are also one of those guys who is getting started with conversational AI, then this short read can be very useful to you. This post will help you understand the... - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing Cisco Contact Center and Botpress, you can also consider the following products

Conversocial - Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.

Dialogflow - Conversational UX Platform. (ex API.ai)

Sparkcentral - Good old fashioned customer service, delivered in a high tech way

Microsoft Bot Framework - Framework to build and connect intelligent bots.

Brand Embassy - Brand Embassy is social customer service software.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

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