VoIPstudio
Cisco Contact Center
Conversocial
Brand Embassy
Sparkcentral
Zendesk Support
Freshdesk
Zoho Desk
Smooch.io for Facebook Messenger
Amazon Connect
Aircall
NICE inContact
Five9
Genesys PureConnect
Genesys Cloud
Twilio
Dialogflow
Cisco Contact Center Amazon ConnectBased on our record, Amazon Connect seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Amazon Connect (cloud contact center). - Source: dev.to / about 1 year ago
Amazon Connect is a powerful solution that lets us set up a phone number, build contact flows, support call centre agents, and everything in-between. It's not exactly a leader in this space, but it's smooth integration with other AWS Services makes it a breeze for this scenario. - Source: dev.to / over 1 year ago
I wonder if Amazon is using Amazon Connect to allows agents to answer these calls remotely. https://aws.amazon.com/connect/. - Source: Hacker News / over 1 year ago
One of my contracts im working on at the moment is creating an entire call centre automatically with https://aws.amazon.com/connect/ - imagine how many people used to be involved in running a WHOLE call centre. You don't even need real people anymore, im just programming the thing to query databases and read the results to people. Source: over 1 year ago
1- Amazon Connect is an easy-to-use Omni-channel cloud contact center that helps companies provide superior customer service at a lower cost. 2- Amazon Connect is AI-enabled by default. 3- Amazon Connect integrated with Amazon Lex immediately to automate interactions and improve customer service. 4- Amazon Connect allows state and local election officials to be responsive to changing constituent demands, even... - Source: dev.to / over 2 years ago
Conversocial - Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.
Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
Brand Embassy - Brand Embassy is social customer service software.
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
Sparkcentral - Good old fashioned customer service, delivered in a high tech way
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.