Software Alternatives & Reviews

Chatra VS Zendesk

Compare Chatra VS Zendesk and see what are their differences

Chatra logo Chatra

Live chat software that helps to increase revenue and collect feedback providing an easy way for website owners to talk to visitors in real time.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Chatra Landing Page
Chatra Landing Page
Zendesk Landing Page
Zendesk Landing Page

Chatra details

Categories
Customer Support Help Desk CRM
Website chatra.com  
Pricing URL-

Zendesk details

Categories
CRM Help Desk Support Customer Support IT Helpdesk Help Desk And Ticketing
Website zendesk.com  
Pricing URL Official Zendesk Pricing  

Chatra videos

Chatra.io Live Chat Review

More videos:

  • Review - I am Chatra || अपना प्यारा शहर चतरा || Chatra Vlogs 02
  • Tutorial - How To Set Up Chatra - Live Chat Software For Businesses

Zendesk videos

Zendesk Chat Review (Zopim): Pros and Cons of the Live Chat Tool

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Demo - Zendesk product demo
  • Review - Zendesk Review
  • Demo - Zendesk Overview Demo
  • Review - ZenDesk vs FreshDesk - Which One Is Better?

Category Popularity

0-100% (relative to Chatra and Zendesk)
5
5%
95%
95
3
3%
97%
97
7
7%
93%
93
100
100%
0%
0

Reviews

These are some of the external sources and on-site user reviews we've used to compare Chatra and Zendesk

Chatra Reviews

We have no reviews of Chatra yet.
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Zendesk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
11 Best Customer Service Software & Apps You Need in 2022
Zendesk is the biggest name on this list, dominating more than half of the help desk software market share, according to Datanyze. It’s the leading option in this space for good reason. The Zendesk suite has robust features and leverages AI to cut down on customer wait time and make your agents’ jobs easier.
Source: krisp.ai
"Pay 880$ per month" - Intercom
Zendesk is more enterprise. I am looking for a chat tool with company details of the person who triggered the chat.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.

Chatra mentions (0)

We have not tracked any mentions of Chatra yet. Tracking of Chatra recommendations started around Mar 2021.

Zendesk mentions (6)

  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. - Source: Reddit / about 2 months ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. - Source: Reddit / 7 months ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp [email protected] via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). - Source: Reddit / 7 months ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. - Source: Reddit / 11 months ago
  • Now that the career elimination is over, I wanted to make my own tier list based off enjoyment, and I'm curious of other peoples opinions that don't really align with the eliminations results.
    This isn't pertinent either but ... Why is zendesk.com using the Reddit logo? How is it an authority on Reddiquette?And now I'll be silly, how can Reddiquette be a thing if auto-correct doesn't acknowledge it? - Source: Reddit / over 1 year ago
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What are some alternatives?

When comparing Chatra and Zendesk, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Crisp Chat - Multi-channel customer support software

Chatlio - When you have a business to run, your average instant messaging software just will not do. You need an internal presence upon which your entire team can collaborate on. Read more about Chatlio.

LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

Chaport Live Chat - Chaport is a beautiful, simple live chat for websites designed as a modern messenger.✨

User reviews

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