Software Alternatives, Accelerators & Startups

channels.app VS ZoomInfo

Compare channels.app VS ZoomInfo and see what are their differences

channels.app logo channels.app

Channels is a data-driven phone system designed to improve your customer service. It’s undeniable that growing trust and satisfaction among your customers is the foundation of success. Channels gives you a new look at this solution.

ZoomInfo logo ZoomInfo

ZoomInfo is a B2B database providing detailed business information on people and companies.
  • channels.app Landing page
    Landing page //
    2023-02-10

To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.

Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?

This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:

  • all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;

  • integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;

  • the mobile app, so you can handle important business calls anytime and anywhere;

  • Chrome extension, so you can make and answer one-click calls from your computer;

  • two-way SMS communication, so you aren’t limited to phone calls in your customer service;

  • the IVR system, so you can let your customers call the right agent every time they want;

  • international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.

Make your customers feel like home. Start your free trial with Channels now.

  • ZoomInfo Landing page
    Landing page //
    2023-03-19

channels.app

$ Details
freemium
Platforms
Web iPhone Shopify Magento Android iOS Browser

channels.app videos

Calling with Power Dialer | CrazyCall

More videos:

  • Review - Getting Started with CrazyCall
  • Review - FOOL YOUR FRIENDS WITH CALLER ID SPOOFING USING CRAZYCALL |100% WORKING(ALL COUNTRIES) |

ZoomInfo videos

Is Zoominfo a Good Investment? (Zoominfo Review, Pricing, Options)

More videos:

  • Review - ZoomInfo Powered by DiscoverOrg Review: by Nancy Nardin of Smart Selling Tools

Category Popularity

0-100% (relative to channels.app and ZoomInfo)
Communication
100 100%
0% 0
Lead Generation
0 0%
100% 100
VoIP
100 100%
0% 0
Sales Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare channels.app and ZoomInfo

channels.app Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
The modern customer expects excellent support on all channels, including live chat, email, and phone. But this can overwhelm your support team — especially if these channels are on different software systems that don't integrate with each other. With call center software, your team can unify their omnichannel service efforts into one tool, resulting in a better experience...
10 Best Call Center Software (December 2022)
Channels (formerly known as CrazyCall) offers a call center platform that focuses on outbound web calls, but also allows inbound calling. It includes a unique feature that lets you make outbound calls with local phone numbers from more than 60 countries, so you’ll appear as a local company to customers—it can help instill trust in whomever you’re calling.
Source: www.forbes.com
What is the good alternative for BedPage.com?
Channels is a simple way to post about, find, and chat about anything quickly and anonymously. No sign up, no ads, no menus!
Source: www.quora.com
Best Call Center Software: The Complete List (2020 Update)
CrazyCall is the perfect software to help you simplify your inside sales and customer service practices. The software includes both a manager panel and a call panel to give you insights into how your campaigns and agents are performing.
Choosing the Best Calling Software for Outbound Sales
CrazyCall is the phone system for inbound and outbound calls that includes auto dialer (Power dialer only), reporting, call scripts, online monitoring, etc. They provide a browser-based call center solution with lead generation and click-to-call widgets. The lead generation widget effectively connects web visitors with agents, whereas the click-to-call widget (Chrome...
Source: medium.com

ZoomInfo Reviews

  1. Good, but Not the Best B2B Database

    As a B2B database, ZoomInfo certainly has a lot to offer. Its detailed business information on people and companies is impressive, and I've found it to be a useful resource for researching potential clients and partners.

    However, I do have a few criticisms of the product. Firstly, its pricing is quite steep, especially compared to other B2B databases on the market. This makes it difficult for smaller businesses or startups to justify the cost. Additionally, while the information on ZoomInfo is generally accurate and up-to-date, I have come across a few instances where the information was incomplete or outdated.

    Despite these drawbacks, ZoomInfo is still a good resource for business information. It just might not be the best option out there. If you're willing to pay for a premium service, then ZoomInfo could be worth considering. However, if you're looking for more cost-effective alternatives, there are several options to consider.

    🏁 Competitors: LinkedIn Sales Navigator
    👍 Pros:    Detailed|Accurate
    👎 Cons:    Expensive|Incomplete

20 Best Lead Generation Companies in the USA
With Zoominfo, generating leads has never been easier. This lead generation partner is an established leader in the B2B contact database realm, offering robust tools for sales and marketing professionals. Their platform is driven by advanced AI and a constantly growing database, allowing businesses to connect with the right decision-makers efficiently. From detailed company...
Source: martal.ca
Top 26 Lead Generation Companies of 2023
ZoomInfo is an advanced subscription-based lead generation service. They provide you with accurate, updated, and verified B2B intelligence data gathered from various sources, including news articles, job listings, etc.
Source: salespanel.io
The Ultimate List of Best ZoomInfo Alternatives to get B2B Contacts and fill up the top of your Sales Pipeline
The pricing plans range from $99 to $399 per month, a fraction of what ZoomInfo charges. You get a 25% discount when paying yearly. The monthly plans don't require any contract or commitment.
Top 13 ZoomInfo Alternatives
One of the best things about this ZoomInfo alternative is its ease-of-use. When integrated with Salesforce, you can access contact data without interrupting prospecting processes and feed that data directly into a database.
Source: taskdrive.com
9 Best ZoomInfo Alternatives & Competitors for 2021 (Updated March)
This is a lead generating and sales prospecting tool that can help you find leads in your niche and build your contact lists. This is different from ZoomInfo in that it is not a contact database in itself, but can help you find relevant leads. (That’s why it’s still enlisted as a ZoomInfo alternative).
Source: shanebarker.com

Social recommendations and mentions

Based on our record, ZoomInfo seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

channels.app mentions (0)

We have not tracked any mentions of channels.app yet. Tracking of channels.app recommendations started around Mar 2021.

ZoomInfo mentions (5)

  • Vendor annoyance phone calls
    For the phone calls - there's a decent chance they got your number from zoominfo.com - you can go there and request to be removed. Source: 11 months ago
  • Forward spam emails back to sender!
    I just found a few data collator sites, zoominfo.com and signalhire.com are just two - they seem to scrape sites like Linkedin etc and collate everything. Personal numbers can be found pretty easily, if you've ever signed up for a business identification number it could be there, could be in a data leak somewhere - these companies are pretty shady and will buy data from places to just get a lead. Source: over 1 year ago
  • Finding Suppliers Recommendation For New Business Owners
    I currently use: thomasnet.com, zoominfo.com, and selletonline.com. Source: almost 2 years ago
  • Reputable places to get email contacts?
    Zoominfo.com is used by larger companies. Source: almost 2 years ago
  • Considerations for choosing an installer? Experiences with Suntuity?
    I suppose the easiest way is to just search the company on the intrawebs and see what their web site pulls up. You can kind of tell from there and their Yelp reviews/Google reviews, if they are their own company or some kind of contractor type company. I also used zoominfo.com to get a sense of how big the company was. You'll probably be able to tell from there if they are their own company or part of a larger... Source: over 2 years ago

What are some alternatives?

When comparing channels.app and ZoomInfo, you can also consider the following products

CloudTalk - Work locally, grow globally

Hunter - Find all the email addresses related to a domain

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Apollo.io - Apollo’s predictive prospecting, sales engagement, and actionable analytics help the teams to reach its full revenue potential.

Voiptime Cloud Call Center - Cloud call center & telemarketing solution

Lusha - Search less. Sell more.