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Calabrio ONE VS Mattersight Behavioral Analytics

Compare Calabrio ONE VS Mattersight Behavioral Analytics and see what are their differences

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Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Mattersight Behavioral Analytics logo Mattersight Behavioral Analytics

Mattersight provides personality-based software applications.
  • Calabrio ONE Landing page
    Landing page //
    2023-06-27
  • Mattersight Behavioral Analytics Landing page
    Landing page //
    2023-07-03

Category Popularity

0-100% (relative to Calabrio ONE and Mattersight Behavioral Analytics)

Calabrio ONE

Mattersight Behavioral Analytics

Communication
88 88%
Communication
12% 12
Customer Support
78 78%
Customer Support
22% 22
Employee Scheduling
0 0%
Employee Scheduling
100% 100
Work Management
100 100%
Work Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Calabrio ONE and Mattersight Behavioral Analytics

Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.
Source: biz30.timedoctor.com

Mattersight Behavioral Analytics Reviews

We have no reviews of Mattersight Behavioral Analytics yet.
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What are some alternatives?

When comparing Calabrio ONE and Mattersight Behavioral Analytics, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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