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Calabrio ONE VS CallShaper

Compare Calabrio ONE VS CallShaper and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

CallShaper logo CallShaper

Cloud Based Automated Calling System. Features Blended Dialing, Predictive Dialing, Call Tracking. Get Cloud Based Predictive Dialer for Better Performance.
  • Calabrio ONE Landing page
    Landing page //
    2023-06-27
  • CallShaper Landing page
    Landing page //
    2023-07-21

Calabrio ONE videos

No Calabrio ONE videos yet. You could help us improve this page by suggesting one.

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CallShaper videos

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CallShaper Cloud-Based Hosted Dialing Platform Overview

More videos:

  • Review - Reporting : CallShaper's Hosted Dialing Platform (Cloud Based) - Customer Contact Solutions
  • Review - Scorecards : CallShaper's Predictive Dialing Platform (Cloud Based) - Virtual Service Center

Category Popularity

0-100% (relative to Calabrio ONE and CallShaper)

Calabrio ONE

CallShaper

Communication
71 71%
Communication
29% 29
Customer Support
100 100%
Customer Support
0% 0
Phone System
0 0%
Phone System
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Calabrio ONE and CallShaper

Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.
Source: biz30.timedoctor.com

CallShaper Reviews

Best Call Center Software: The Complete List (2020 Update)
CallShaper helps with increased agent efficiency, measuring performance, and hosts everything in the cloud. They provide reporting tools, campaign management tools, integrations, and stellar supervisor applications that all help improve call center procedures.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Calabrio ONE and CallShaper, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

uContact - uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

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