Software Alternatives & Reviews

CallShaper VS Knowmax

Compare CallShaper VS Knowmax and see what are their differences

CallShaper logo CallShaper

Cloud Based Automated Calling System. Features Blended Dialing, Predictive Dialing, Call Tracking. Get Cloud Based Predictive Dialer for Better Performance.

Knowmax logo Knowmax

Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels
  • CallShaper Landing page
    Landing page //
    2023-07-21
  • Knowmax Landing page
    Landing page //
    2023-09-04

Knowmax

Website
knowmax.ai
$ Details
Free Trial $14.99 / Monthly (The price is per user per module)
Platforms
Windows Mac OSX Linux Google Chrome

CallShaper features and specs

No features have been listed yet.

Knowmax features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Demo: Yes
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools
  • Easy to Set-up and use: Yes
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Clean UI: Simple and intuitive user interface for rapid and accurate search
  • Clean UI: Drag & Drop Interface
  • Clean UI: Easy to use and navigate, Modern Wiki Editor, Questions and Answers
  • Analytics and Reporting: The practice manager will receive full statistics on the practice’s performance.
  • Knowledge Management: Yes
  • Knowledge Base: Yes

CallShaper videos

CallShaper Cloud-Based Hosted Dialing Platform Overview

More videos:

  • Review - Reporting : CallShaper's Hosted Dialing Platform (Cloud Based) - Customer Contact Solutions
  • Review - Scorecards : CallShaper's Predictive Dialing Platform (Cloud Based) - Virtual Service Center

Knowmax videos

No Knowmax videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to CallShaper and Knowmax)
Communication
32 32%
68% 68
Phone System
40 40%
60% 60
VoIP
42 42%
58% 58
Cloud Contact Center
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CallShaper and Knowmax

CallShaper Reviews

Best Call Center Software: The Complete List (2020 Update)
CallShaper helps with increased agent efficiency, measuring performance, and hosts everything in the cloud. They provide reporting tools, campaign management tools, integrations, and stellar supervisor applications that all help improve call center procedures.

Knowmax Reviews

15 Best Learning Management Systems (LMS of the Year 2020)
It also helps in the overall learning curve and helps improve time to proficiency for agents while they’re operational. Knowmax primarily consists of modules such as decision trees, visual how-to guides along with training, learning & assessment components.

What are some alternatives?

When comparing CallShaper and Knowmax, you can also consider the following products

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

uContact - uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Contaque - Contaque is a call center solution which embraces internet and open source technology that integrates with existing voice and data systems.

Elinx Infotech LLC - Elinx Infotech LLC, now acquired by EPMS, is one of the leading business enterprise resource planning software providers that offers its services to pretty much any department, whether its educational system, construction, retail, manufacturing, tra…