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CallShaper VS Genesys PureConnect

Compare CallShaper VS Genesys PureConnect and see what are their differences

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CallShaper logo CallShaper

Cloud Based Automated Calling System. Features Blended Dialing, Predictive Dialing, Call Tracking. Get Cloud Based Predictive Dialer for Better Performance.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • CallShaper Landing page
    Landing page //
    2023-07-21
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

CallShaper videos

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CallShaper Cloud-Based Hosted Dialing Platform Overview

More videos:

  • Review - Reporting : CallShaper's Hosted Dialing Platform (Cloud Based) - Customer Contact Solutions
  • Review - Scorecards : CallShaper's Predictive Dialing Platform (Cloud Based) - Virtual Service Center

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to CallShaper and Genesys PureConnect)

CallShaper

Genesys PureConnect

Communication
10 10%
Communication
90% 90
Phone System
100 100%
Phone System
0% 0
Customer Support
0 0%
Customer Support
100% 100
VoIP
100 100%
VoIP
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CallShaper and Genesys PureConnect

CallShaper Reviews

Best Call Center Software: The Complete List (2020 Update)
CallShaper helps with increased agent efficiency, measuring performance, and hosts everything in the cloud. They provide reporting tools, campaign management tools, integrations, and stellar supervisor applications that all help improve call center procedures.
Source: biz30.timedoctor.com

Genesys PureConnect Reviews

We have no reviews of Genesys PureConnect yet.
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What are some alternatives?

When comparing CallShaper and Genesys PureConnect, you can also consider the following products

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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