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CallShaper VS uContact

Compare CallShaper VS uContact and see what are their differences

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CallShaper logo CallShaper

Cloud Based Automated Calling System. Features Blended Dialing, Predictive Dialing, Call Tracking. Get Cloud Based Predictive Dialer for Better Performance.

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.
  • CallShaper Landing page
    Landing page //
    2023-07-21
  • uContact Landing page
    Landing page //
    2022-08-06

CallShaper videos

+ Add

CallShaper Cloud-Based Hosted Dialing Platform Overview

More videos:

  • Review - Reporting : CallShaper's Hosted Dialing Platform (Cloud Based) - Customer Contact Solutions
  • Review - Scorecards : CallShaper's Predictive Dialing Platform (Cloud Based) - Virtual Service Center

uContact videos

+ Add

Full Experience Demo uContact

Category Popularity

0-100% (relative to CallShaper and uContact)

CallShaper

uContact

Communication
22 22%
Communication
78% 78
Phone System
31 31%
Phone System
69% 69
VoIP
25 25%
VoIP
75% 75
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CallShaper and uContact

CallShaper Reviews

Best Call Center Software: The Complete List (2020 Update)
CallShaper helps with increased agent efficiency, measuring performance, and hosts everything in the cloud. They provide reporting tools, campaign management tools, integrations, and stellar supervisor applications that all help improve call center procedures.
Source: biz30.timedoctor.com

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

What are some alternatives?

When comparing CallShaper and uContact, you can also consider the following products

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

Elinx Infotech LLC - Elinx Infotech LLC, now acquired by EPMS, is one of the leading business enterprise resource planning software providers that offers its services to pretty much any department, whether its educational system, construction, retail, manufacturing, tra…

Aloware - Aloware stands at the forefront of providing all-in-one cloud based contact center solutions.

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