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Bugsee VS Usersnap

Compare Bugsee VS Usersnap and see what are their differences

Flagsmith
Flagsmith lets you manage feature flags and remote config across web, mobile and server side applications. Deliver true Continuous Integration. Get builds out faster. Control who has access to new features. We're Open Source. featured
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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Bugsee logo Bugsee

See video, network & logs leading up to bugs or crashes

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Bugsee Landing page
    Landing page //
    2023-04-01
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Bugsee

Website
bugsee.com
Pricing URL
Official Bugsee Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Bugsee features and specs

  • Real-time Bug Reporting
    Bugsee captures detailed information like video, network traffic, and logs at the time of the bug, providing developers with crucial context to troubleshoot issues effectively.
  • Seamless Integration
    Bugsee integrates with popular project management tools like JIRA, Slack, and Trello, allowing teams to streamline their bug tracking and management processes.
  • Cross-Platform Support
    Bugsee supports multiple platforms, including iOS, Android, and Web, making it versatile for teams working on different types of applications.
  • User-Friendly Interface
    The interface is designed to be intuitive, making it easier for developers and QA engineers to navigate and use effectively.
  • Detailed Analytics
    Provides comprehensive analytics and performance metrics, which can help in identifying patterns and recurring issues.

Possible disadvantages of Bugsee

  • Cost
    Bugsee can be relatively expensive for small teams or individual developers, especially when compared to some free or cheaper alternatives.
  • Performance Overhead
    Running Bugsee can sometimes have a performance overhead, potentially affecting the responsiveness of your application.
  • Learning Curve
    Though user-friendly, some advanced features and integrations may require a learning curve for new users or those unfamiliar with bug tracking tools.
  • Privacy Concerns
    Since Bugsee captures detailed information including video and logs, there might be privacy concerns or regulatory issues, especially for applications dealing with sensitive data.
  • Limited Offline Capabilities
    Bugsee's effectiveness is significantly reduced when the application is used offline, as real-time reporting requires an active internet connection.

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Bugsee videos

+ Add

OWI-MSK683 Detective BugSee

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Bugsee and Usersnap)

Bugsee

Usersnap

Error Tracking
100 100%
Error Tracking
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Exception Monitoring
100 100%
Exception Monitoring
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

Share your experience with using Bugsee and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bugsee and Usersnap

Bugsee Reviews

We have no reviews of Bugsee yet.
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Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Usersnap should be more popular than Bugsee. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bugsee mentions (2)

  • 12 Best Instabug Alternatives For Debugging In 2025
    Bugsee is a tool which is helpful for debugging and bug reporting and is designed for mobile and web applications. It helps developers to identify and resolve issues by providing a combination of video session recording along with contextual data. With the help of Bugsee, developers can see exactly what users experienced before a bug or crash occurred, which makes it easier to trace the root cause of the issue.... - Source: dev.to / 3 months ago
  • Best Debugging Tools in Android (Updated for 2025)
    11. Bugsee Bugsee is a bug-tracking and session replay tool for mobile apps. It captures detailed crash reports, logs, and video replays of user sessions, helping developers quickly identify and fix issues and enhancing the overall app quality and user experience. - Source: dev.to / 5 months ago

Usersnap mentions (4)

What are some alternatives?

When comparing Bugsee and Usersnap, you can also consider the following products

Instabug - The top apps in the world rely on Instabug for beta testing, user engagement and crash reporting.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Bird Eats Bug - Saw a bug? Send an instant replay to engineers. It will come with console logs and everything. Developers will ❤️ you.

Marker.io - Visual feedback and bug reporting tool for websites

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

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