Finally, you can develop browser automation without the pain and the cost of deploying a fleet of headless browsers. Connect to BrowserCat, scale globally, and pay only for what you use. Scrape the web, automate your workflows, test your apps, generate beautiful images and pdfs from HTML, give you AI agent web access, and more.
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LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
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LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.
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BrowserCat's answer
Unlike other headless browser providers, BrowserCat gives you total control over your browser instances for as long as you need them. Leverage the browsers cache, cookies, and storage for bespoke browser automation jobs that truly differentiate your business from the competition.
LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
BrowserCat's answer
BrowserCat is built for performance, scalability, stability, and affordability using modern web technologies. Many of our competitors were early to market and compete on entrenchment rather than functionality. Still others are bound by their existing users to continue supporting legacy tech, rather than embrace improved, modern standards. BrowserCat is focused on supporting your for the next ten years, rather than the past ten years.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
BrowserCat's answer
We primarily serve developers, whether the seek to develop unique browser automation jobs or radically improve the performance of their integration tests. However, we frequently work with management, biz ops, and product leaders to solve problems they can't solve any way but through automation.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
BrowserCat's answer
In previous corporate and startup gigs, I faced the challenge of developing robust, fast, and scalable browser automation. Most APIs in the space are too limiting for our needs and they were often incredibly slow. On the other hand, hosting your own headless browser fleet was a pain. I founded BrowserCat to make scaling up browser automation as easy, reliable, and affordable as deploying a serverless function.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
BrowserCat's answer
BrowserCat is built on robust open source technology that's under active development. The star of the show is Playwright, which is our recommended automation library. It's maintained by Microsoft, it officially supports JS, Python, Java, and .NET, and it's fast becoming the industry standard. BrowserCat also supports Puppeteer and numerous unofficial Playwright ports to Go, Rust, PHP, and Ruby.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.
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