Software Alternatives, Accelerators & Startups
Register | Login

Box VS HelpScout

Compare Box VS HelpScout and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Box logo Box

Box offers secure content management and collaboration for individuals, teams and businesses, enabling secure file sharing and access to your files online.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Box Landing page
    Landing page //
    2023-10-10
  • HelpScout Landing page
    Landing page //
    2023-07-14

Box videos

+ Add

Box Cloud Storage Review

More videos:

  • Review - I ~Honestly~ Review 8 Popular Subscription Boxes
  • Review - Butcher Box Unboxing & My Honest Review

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Box and HelpScout)

Box

HelpScout

Cloud Storage
100 100%
Cloud Storage
0% 0
Customer Support
0 0%
Customer Support
100% 100
File Sharing
100 100%
File Sharing
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Box and HelpScout. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Box and HelpScout

Box Reviews

The Best iPhone Transfer & Manager Software for 2022
Whether you have an iPhone or any other device, one of the options you can check out is Box. The designers of Box say that their unique selling point is the simplicity of the software. For instance, all you need, to transmit files of any size to anywhere, is a link. This means that you don’t necessarily need a Box account to use the software.
Source: thesweetbits.com
Google Drive alternatives: Best picks
With Box, you can create files that will instantly be shared with your teammates. They can then edit and comment on your documents in real time. The Box is probably one of the most integrated apps on this list, too. With over 1,000 leading software providers like Office 365, Salesforce and Adobe Sign, your teammates will be able to edit documents without leaving the...
Source: nordvpn.com
13 Best Free Dropbox Alternatives for File Sharing
Box provides enhanced features such as dedicated phone support, encrypted data transfer and storage. You can also integrate it with Salesforce.com and Google Apps. In addition, you can access it through tablets, Android phones, Blackberry, iPad and iPhone. They also have partnerships with mobile companies for apps which allow users to easily access their services. Box...
Source: brainyhubs.com
Top 11 Best Dropbox Alternatives in 2020: Which Is The Most Secure?
An additional metric for your review could be resources consumed by each program. DropBox is notorious for gobbling up a lot of your free memory. As I type this, it is using 143 threads and 357MB of my 8GB RAM on a MAC and it is not performing a synch. I would love to know which of your top choices was less RAM hungry than DropBox. It is the major reason I am looking to...
Source: www.cloudwards.net
8 Best Dropbox Alternatives
Box is a cloud storage service designed for businesses and collaborative team members. It offers dozens of tools and features to improve your workflow and easily collaborate with others in your team. It is made for collaboration.
Source: www.websitehostingrating.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Box seems to be a lot more popular than HelpScout. While we know about 92 links to Box, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Box mentions (92)

  • Sharepoint Alternatives?
    I've used box.com with pretty good results, but expect to pay through the nose for the privilege. Source: 6 months ago
  • I NEED HELP
    So I have all my mountain goats stuff on my Spotify local files, I found a random comment here from like 4 years ago with this guys box.com storage collection of all of his mountain goats songs, recently the link stopped working :( if anyone has it (i know its a pretty niche ask) I would love to have it back. Source: 11 months ago
  • Now that Google Drive is starting to limit, what's your migration plan?
    Alright. Mind if I check with you a couple weeks from now to see how this turns out for you? I've never heard of box.com. I'm checking out their website now. Source: 11 months ago
  • What is everyone’s opinion on these demos getting leaked?
    You would be surprised how stupid Label employees can be, they even give stuff that is "confidential" to unpaid interns to post on their internal pages like box.com or their disco.ac pages. I've seen so many demos, instrumentals and albums posted somewhere public because they got someone to do a half assed job at it. Source: 11 months ago
  • Copy of my laptop on my desktop
    I often use dropbox, box.com or google drive for files/folders I want the share between my Ubuntu laptop and server, I also do the same with a local server drive - the cloud services are handy if I'm not at home and need to access something. Source: 11 months ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Box and HelpScout, you can also consider the following products

Dropbox - Online Sync and File Sharing

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Drive - Access and sync your files anywhere

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mega - Secure File Storage and collaboration

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Loading...