Software Alternatives & Reviews

BotPenguin VS Intercom

Compare BotPenguin VS Intercom and see what are their differences

BotPenguin logo BotPenguin

“Behind every successful company, there’s a quirky chatbot”- BotPenguin

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • BotPenguin Landing page
    Landing page //
    2023-01-12

We are psyched to announce the quirkiest penguin from the chatbot maker’s family…

And drumroll 🥁

Ta-da!

BotPenguin!

BotPenguin makes sure that you keep up with your customers and visitors all the time with that awesome live chat, godly integrations and a mighty unified inbox to get all the queries. Oh when we say integrations, 55 is the magic number! Keep your customers engaged with an omnichannel chatbot that can walk a gazillion miles for you around the web.

Get those super bots working on Telegram, WhatsApp, Facebook or your website and as we say, automation is the new gold! Generate leads like a pro, support your customers and schedule appointments at ease.

Automate your chatbot marketing to the next level and whether you go drip or bulk or provide round the clock service, it’s all for you to provide. Simply, ask and ye shall receive! The chatbot gods have imbued this chatbot with NLP, conversational AI and we made sure that this is easy to implement with zero development time, strictly no-code and zero setup cost. If there was a chatbot who was a jack of all trades, BotPenguin is definitely the one for you and your business!

  • Intercom Landing page
    Landing page //
    2023-07-05

BotPenguin

$ Details
freemium $5.0 / Monthly
Platforms
Browser Web WhatsApp Facebook Messenger Telegram
Release Date
2018 January

BotPenguin features and specs

  • Easy to Set-up and use: Free
  • Free Trial: Free
  • Integrations: Connect to 300+ of the leading marketing, analytics, warehousing, and activation tools
  • Analytics and Reporting: free
  • Clean UI: Free
  • Deep Analytics: Contact
  • Human Handover: free
  • Multiple Messaging Channels: Contact
  • Branching: Contact

Intercom features and specs

No features have been listed yet.

BotPenguin videos

Create Website Bot

More videos:

  • Tutorial - How to create Chatbot for Website with BotPenguin
  • Review - BotPenguin - Create a free Chatbot | Lead Generation Chatbot | Customer Service Chatbot
  • Demo - How to Create Chatbot for Website with BotPenguin | Integrate Your Own Chatbot for Your Website

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to BotPenguin and Intercom)
Chatbots
100 100%
0% 0
Customer Support
1 1%
99% 99
CRM
0 0%
100% 100
Real Estate
100 100%
0% 0

User comments

Share your experience with using BotPenguin and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BotPenguin and Intercom

BotPenguin Reviews

  1. Great Chatbot

    BotPenguin is great chatbot. I use it for answering visitors queries as well as that of my team. One thing I like most about this chatbot is that it also works on my facebook page so I can just focus on other important stuff while it chats with visitors.


A Comprehensive Examination of the Top 5 Chat Automation Solutions
While BotPenguin offers a free plan providing one chatbot and 2,000 messages per month for one team member, their paid plans offer up to 500,000 messages per month, unlimited chatbots, and support for three or more team members.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom should be more popular than BotPenguin. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BotPenguin mentions (3)

  • A friend of mine was struggling with Fraud calls and random visitors on his website, he asked for a suggestion that how I created BotPenguin.
    One day my friend called me and said that he is fade up with fraud calls and filtering out random visitors from visitors who are really interested in his product. That was when I got the Idea to create BotPenguin a chatbot platform where anyone can design customized chatbots for their business without coding. It worked for him. Source: about 3 years ago
  • How would a chatbot be helpful in generating good leads for a business?
    If you want to build a chatbot for the landing page of your website and convert your visitors into leads, I recommend you choose BotPenguin platform where you can build chatbots according to your business needs. Within 15 minutes, you can make chatbots with the help of BotPenguin for free. Source: about 3 years ago
  • [HELP] I need a WP Booking plugin with rescheduling options with the possibility to buy first and only book later
    You can check out BotPenguin; you can contact. Source: about 3 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing BotPenguin and Intercom, you can also consider the following products

Drift - A messaging app that helps you grow your business.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Clearview Elite - Clearview Elite provides real estate marketing solutions with custom built websites for properties and sales intelligence for brokers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChatWoot - Open-source omnichannel customer engagement platform

Inline Manual - Engage and support your customers through in-app tutorials.