Software Alternatives & Reviews

Botcopy VS Intercom

Compare Botcopy VS Intercom and see what are their differences

Botcopy logo Botcopy

Botcopy connects Dialogflow to a rich custom web chat UI in a few simple clicks. Amazing features, friendly service – try it free.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Botcopy Landing page
    Landing page //
    2022-09-12

Botcopy is an LA-based software company offering a SaaS that connects Google Dialogflow to websites and apps, empowering businesses and governments to run sophisticated conversational AI on their websites to radically boost revenue and cut costs. Two products, Botcopy Messenger and Botcopy Live Chat, both are optimized for enterprise and the public sector. The Botcopy stack combines the best of automation and live chat, designed with an AI-first mentality so that you can use transcript data to improve your AI over time. Botcopy is perfect entry into the world of Google Cloud Platform, you can integrate Botcopy into Dialogflow CX, CCAI Insights, BigQuery, Cloud Functions and any other databases or third-party apps that your operations rely on. Botcopy is secure and ADA 2.1 AA compliant out of the box. The custom modular component approach of Botcopy is the smart way to build your AI system, bring your own cloud, you're in control! Botcopy is a Google Cloud Partner and happy to help our clients navigate the beginning stages of getting your project set up correctly. Whether you're a frontend developer, back-end, full-stack, or none of the above, grab a free trial today and reach out. We'll help you get oriented and on your way. :) dust@botcopy.com CEO

  • Intercom Landing page
    Landing page //
    2023-07-05

Botcopy

$ Details
paid Free Trial $79.0 / Monthly (Pro Plan, 1500 Engagements/month, 1 Live Chat seat)
Platforms
Dialogflow Open Endpoints
Release Date
2019 January

Botcopy videos

Conversational Copywriting for Bots with Botcopy - The Chatbot Podcast 005

More videos:

  • Demo - Botcopy Overview
  • Review - Botcopy Quick Overview

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Botcopy and Intercom)
Chatbots
100 100%
0% 0
Customer Support
0 0%
100% 100
Messaging
100 100%
0% 0
CRM
1 1%
99% 99

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Botcopy and Intercom

Botcopy Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Botcopy. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Botcopy mentions (1)

  • Dialogflow & Botcopy full tutorial compressed to 26 minutes so you can save learning curve by a million zillion years & build a classy web chat AI agent front-to-back.
    Accelerate your learning conversational AI curve! Follow the steps in this fun & clear video, build a starter agent from zero to finish, using the best enterprise-level chat stack: Botcopy and Google Dialogflow. PLEASE NOTE: To perform the tasks in this video, you will need a PROJECT FOLDER zip containing certain elements. (They are not required, but it will make the project easier.) We're happy to get this file... Source: almost 3 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Botcopy and Intercom, you can also consider the following products

Botsify - Ever wonder if you could replace your live chat support system with a chatbot?. Its possible now with Botsify Chatbot For Website.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChatBot - Easy to use chatbot platform for business

Drift - A messaging app that helps you grow your business.