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BoldDesk VS MikroTik RouterOS

Compare BoldDesk VS MikroTik RouterOS and see what are their differences

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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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MikroTik RouterOS logo MikroTik RouterOS

The main product of MikroTik is a Linux-based operating system known as MikroTik RouterOS.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • MikroTik RouterOS Landing page
    Landing page //
    2023-07-25

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

MikroTik RouterOS

Website
mikrotik.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

MikroTik RouterOS features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

MikroTik RouterOS videos

+ Add

MikroTik RouterOS security review

Category Popularity

0-100% (relative to BoldDesk and MikroTik RouterOS)

BoldDesk

MikroTik RouterOS

Customer Support
100 100%
Customer Support
0% 0
Operating Systems
0 0%
Operating Systems
100% 100
Help Desk
100 100%
Help Desk
0% 0
Perimeter Security And Firewalls
0 0%
Perimeter Security And Firewalls
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and MikroTik RouterOS

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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MikroTik RouterOS Reviews

  1. many bugs that block connections

    since 2 years they didn't fix bugs that block the router from the internet

The Best Open Source Router OS Software for Large or Small Networks
MikroTik RouterOS is an open-source router OS software that is designed to provide a powerful, customizable, and secure networking experience. It is based on the Linux kernel and offers a range of features and capabilities that make it a popular choice among network enthusiasts, developers, and IT professionals. The open-source nature of MikroTik RouterOS means that users...
Source: www.comparitech.com
11 Best pfsense Alternatives To Secure Your Network
Before acquiring licensed software, MikroTik enables you to test the MikroTik RouterOS technology. This is referred to as Trial Mode by MikroTik, and it allows you to try the whole MikroTik RouterOS features and functionality set for up to 24 hours.
Source: technicalustad.com
10 Best pfSense Alternatives and Similar Firewalls
RouterOS has a stateful firewall, which conducts stateful inspection and maintains track of the state of network connections traversing it. It also includes Source and Destination Network Address Translation, NAT assistance for common applications, and UPnP compatibility.
Source: www.regendus.com
5 Router OS Turns Old PC Into High Performance Router And Enterprise Network Switch
RouterOS is the operating system of RouterBOARD. It can also be installed on a PC and will turn it into a router with all the necessary features – routing, firewall, bandwidth management, wireless access point, backhaul link, hotspot gateway, VPN server and more.
Source: www.geckoandfly.com
A Feast of Linux-Based Routers
Though the code is not open and it is more of a commercial offering, RouterOS from MikroTik is Linux-based. It installs onto and turns regular PCs into a enterprise-level router. It gives you all the necessary features, including routing, firewall, bandwidth management, wireless access point, backhaul link, hotspot gateway, VPN server, and more.
Source: www.linuxtoday.com

Social recommendations and mentions

Based on our record, MikroTik RouterOS seems to be a lot more popular than BoldDesk. While we know about 23 links to MikroTik RouterOS, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

MikroTik RouterOS mentions (23)

  • Ubiquiti showing other users' consoles
    Anyone using Mikrotik these days? Been Mikro-curious for awhile and always see them thrown around as a Unifi alternative. Yet to hear of any firsthand implementations though. [0] https://mikrotik.com/. - Source: Hacker News / 5 months ago
  • Free - Self-hosted - WebRTC - alternative to Zoom, Teams, Google Meet - Real time video calls, chat, screen sharing, file sharing, collaborative whiteboard, dashboard, rooms scheduler and more!
    I keep reading it as the networking hardware company Mikrotik. Source: about 1 year ago
  • hap ax2 or ax3
    The "Buy" link at the top of mikrotik.com - this is how most hardware vendors with a distribution network have their site set up. Source: over 1 year ago
  • Germany ups reliance on Huawei for 5G despite security fears
    Or Mikrotik from Latvia, for switching/routing: Https://mikrotik.com/. Source: over 1 year ago
  • Management VLAN vs Native.
    There is way to get default to do whatewer you want (including preseted VLAN on some port): Get some config, which you'd like to use as default Login to mikrotik.com Use branding section to get packet, which can be installed on any RoS to change default config and some other things. Source: over 1 year ago
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What are some alternatives?

When comparing BoldDesk and MikroTik RouterOS, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

pfSense - pfSense is a free and open source firewall and router that also features unified threat management, load balancing, multi WAN, and more

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OpenWrt - OpenWrt is an open-source firmware based on Linux for wireless routers

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

OPNsense - OPNsense® you next open source firewall. Free Download. High-end Security Made Easy™. Offers Intrusion Prevention, Captive Portal, Traffic Shaping and more.

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