Software Alternatives & Reviews

BoldDesk VS OpenWrt

Compare BoldDesk VS OpenWrt and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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OpenWrt logo OpenWrt

OpenWrt is an open-source firmware based on Linux for wireless routers
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • OpenWrt Landing page
    Landing page //
    2023-10-14

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

OpenWrt

Pricing URL
-
$ Details
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

OpenWrt features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

OpenWrt videos

Upgrading Your Home Router to OpenWRT and Why It Is Worth It

More videos:

  • Review - Playing with OpenWrt Wireless Settings
  • Review - Make Your TP-LINK Router into a High Power Router with OpenWrt

Category Popularity

0-100% (relative to BoldDesk and OpenWrt)
Customer Support
100 100%
0% 0
Operating Systems
0 0%
100% 100
Help Desk
100 100%
0% 0
Linux
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and OpenWrt

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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OpenWrt Reviews

Best pfSense Software Alternatives and Competitors
Both pfSense and OpenWRT are formidable and versatile alternatives for network administration software. While OpenWRT is designed for embedded devices such as routers, Pfsense focuses on firewalls and routing functions that are more complex. Pfsense is more user-friendly, while OpenWRT provides more configuration options. Both are supported by thriving online communities...
The Best Open Source Router OS Software for Large or Small Networks
OpenWrt also offers a range of advanced networking configurations, including support for Quality of Service (QoS), network address translation (NAT), and virtual LAN (VLAN) tagging. These features make OpenWrt an attractive option for businesses and organizations that require more advanced networking capabilities. The open-source nature of OpenWrt means that users can...
Best free Linux router and firewall distributions of 2023
Unlike IPFire, OpenWRT has a large number of optional packages in its repository. As a result, you can configure this OS in countless different ways. Most importantly, OpenWRT has drivers for all hardware supported by Linux. This means that almost all Wireless hardware is supported, making it the most versatile OS for creating Access Points.
Source: teklager.se
Top 7 pfSense Alternatives
OpenWRT is made primarily to replace the software on existing routers, but it can also run on x86 (PCs, server hardware, VMs) machines. It is a very mature OS and has some of the best Wi-Fi support around, unlike a lot of other router software options. It has a pretty good GUI and a ton of add-on packages.
7 Best Router Firmware | Open Source | 2022
OpenWrt Project is a Linux based alternative open source firmware for routers in 2022 and embedded systems. And it is one of the best Open Source Firmware that offers you an utterly writable filesystem along with package management. It allows for full customization and lets you customize the device for any application.
Source: viralhax.com

Social recommendations and mentions

Based on our record, OpenWrt seems to be a lot more popular than BoldDesk. While we know about 103 links to OpenWrt, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

OpenWrt mentions (103)

  • Recommendation for a wifi router with L2TP or other VPN server support?
    If your current router supports a custom firmware like openWRT then you could do this without having to buy a new one. Source: 5 months ago
  • OpenWrt Site Account Creation
    Unfortunately, I can't create an account via Github on the openwrt site. Source: 7 months ago
  • openwrt.org not loading
    Anyone else having trouble reaching openwrt.org right now? I can't get the forums, main page or downloads. I've done plenty of troubleshooting and there isn't anything else on my network having trouble reaching anything else on the internet. Source: 8 months ago
  • Things just got a little weird, my current network is down, I'm a newb trying to start from the ground up and I found out I actually have another (newer) wifi router.... what to do?
    On the router. openwrt.org has lots of great documentation that lays out exactly what you're looking for and then some. Source: 11 months ago
  • As of June 2023, what is the best router that I could buy specifically for ease of use with all things pi-hole related
    Is the Verizon one a combined modem/router? If you want to add your own router, you might have to call them and ask them to put it into bridged mode. I like OpenWRT because it gives you a lot of customization options. I've just been running it on an old TP-Link Archer C7 for the past 5 years or so and I haven't had any issues, but that's ancient hardware now. Source: 11 months ago
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What are some alternatives?

When comparing BoldDesk and OpenWrt, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MikroTik RouterOS - The main product of MikroTik is a Linux-based operating system known as MikroTik RouterOS.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

pfSense - pfSense is a free and open source firewall and router that also features unified threat management, load balancing, multi WAN, and more

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

OPNsense - OPNsense® you next open source firewall. Free Download. High-end Security Made Easy™. Offers Intrusion Prevention, Captive Portal, Traffic Shaping and more.