Software Alternatives & Reviews

Blink Shell VS LiveAgent

Compare Blink Shell VS LiveAgent and see what are their differences

Blink Shell logo Blink Shell

Super-fast and highly configurable, professional-grade terminal for iOS.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Blink Shell Landing page
    Landing page //
    2023-05-13
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Blink Shell

Website
blink.sh
Pricing URL
-
$ Details
Platforms
-
Release Date
-

Blink Shell features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Blink Shell videos

Blink Shell: Mosh and SSH Review

More videos:

  • Review - iPadOS Terminal App Overview: Termius vs Blink Shell - Generating SSH keys
  • Tutorial - HOW TO USE BLINK SHELL ON IOS TO ACCESS GOOGLE CLOUD PLATFORM TO PROGRAM ON AN IPAD

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Blink Shell and LiveAgent)
Terminal Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
SSH
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Blink Shell and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Blink Shell and LiveAgent. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Blink Shell and LiveAgent

Blink Shell Reviews

10 Termux Alternatives
Blink Shell is a platform that creates and builds blink to support the Linux shell environment and UNIX terminal with the best SSH and mosh services included. Developers of this software didn’t add unnecessary features and had all the desired programs and commands to navigate their files quickly and comfortably. This is the best platform to access and perform your work from...

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Social recommendations and mentions

Based on our record, Blink Shell seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Blink Shell mentions (38)

  • Apple must open iPadOS to sideloading within 6 months, EU says
    You can work on it https://blink.sh/ see also https://docs.blink.sh/advanced/code. - Source: Hacker News / 8 days ago
  • Apple debuts iPhone 15 and iPhone 15 Plus
    You can already do that with an iPad (sans fat OS). If you're using Blink Shell (https://blink.sh) the external display is independent of what's on the iPad too, which works really neatly. This is the exact setup I used as my main dev machine in a previous role. Would be very nice to see if this works on the new iPhones. A thin client with decent security in your pocket with keyboard/mouse/display at both home and... - Source: Hacker News / 8 months ago
  • Apple iPhone 15 Pro and iPhone 15 Pro Max
    I use blink[0] with a 40% keyboard to develop linux program on a vps. If you want to do programming without wireless interenet, another option is to connect a raspberry pi zero 2w (with usb gadget mode enabled) to the usb c port using a single usb cable. Then the rpi zero will share a ethernet network with iOS device. Then you can use blink (again) to mosh to raspberrypi.local to do the development on the pi. The... - Source: Hacker News / 8 months ago
  • Buying an iPad Pro for coding was a mistake
    There's also Blink [1] which includes a local shell (limited), ssh and mosh support, and comes with a local-first, but remote-dependent, vscode implementation. Works with vscode.dev, code-server (the coder.com and microsoft version), coder.com etc. Not free but a free TestFlight versions available if you accept to be a beta tester of sorts. I've had moderate success using it, but overall the code-server experience... - Source: Hacker News / 10 months ago
  • Prompt2, heads up; they are readying up another version Prompt2 has been abandoned by devs since iOS 14 / 1y ago in a crashing state - Now they want to make another money-heist cash-grab from its users by forcing them to upgrade one of the most expensive apps of all time.
    If you're okay with a subscription model for a terminal type shell, I would recommend Blink. Does everything Prompt did and more. They have a 1-week trial, and then you can subscribe for $20 a year. Source: 10 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Blink Shell and LiveAgent, you can also consider the following products

Termux - Terminal emulator and Linux environment for Android

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Android Terminal Emulator - Android-Terminal-Emulator - A VT-100 terminal emulator for the Android OS

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

iSH - The Linux shell on iOS.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.