Software Alternatives & Reviews

Birdeye VS WebEx

Compare Birdeye VS WebEx and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

WebEx logo WebEx

Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • WebEx Landing page
    Landing page //
    2023-10-05

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

WebEx features and specs

No features have been listed yet.

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

WebEx videos

Introducing the New Cisco Webex Meetings Desktop App and UI

More videos:

  • Review - Experience the New Cisco Webex Meetings
  • Tutorial - How To Use Cisco's Webex

Category Popularity

0-100% (relative to Birdeye and WebEx)
Reputation Management
100 100%
0% 0
Video Conferencing
0 0%
100% 100
Online Reviews
100 100%
0% 0
Group Chat & Notifications

User comments

Share your experience with using Birdeye and WebEx. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and WebEx

Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

WebEx Reviews

6 Webex Alternatives You Can Switch to in 2022
Webex comes from Cisco's kitchen. Thanks to years of development, updates, and resources available to the development teams at Cisco, Webex can offer some great perks. For instance, you don't have to worry about scalability as it can support up to 3,000 attendees. It also has great potential when it comes to training employees with screen-sharing features and support for...
Source: www.stork.ai
15 Best Instant Messaging Apps for Business
Cisco WebEx allows you to communicate and collaborate securely with anyone. The platform offers instant messaging, video, audio and integrated web conferencing.
Source: clariti.app
7 Zoom Alter­na­tives for Video Con­fer­enc­ing and Remote Meetings
Webex pricing plan starts from Cisco WebEx Premium 8, for $24 per user per month. Premium 25 is for $39 per user per month. Premium 100 prices at $69 per user per month.
13 Best Teamviewer Alternatives You Must Try
The WebEx of Cisco is more than simply for conducting meetings. This tool lets you connect with people based on the desktop or mobile applications on systems. Supported by Windows, Mac OS X, Linux and Mobile Apps, the WebEx is an excellent match for your needs if you’re searching for a premium business solution or only for a desktop with an additional piece of interaction to...
Source: twitgoo.com
Best alternatives to Skype 2019: paid and free
WebEx offers a large amount of features for video conferencing, allowing employees from all over the world to work together and collaborate on projects.

Social recommendations and mentions

WebEx might be a bit more popular than Birdeye. We know about 6 links to it since March 2021 and only 6 links to Birdeye. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

WebEx mentions (6)

  • webex.com
    Just wondering if anyone else has issues loading webex.com. Both chrome and edge just loop around loading. It's strange however as it works fine if I use a google search and use a direct link like https://www.webex.com/downloads.html. Source: 11 months ago
  • The Web ex App notification are way too loud
    Go to webex.com and login. On the left side menu, choose Preferences (gear icon) and then choose Audio and Video from the tab menu. Under Audio Connection there is a section for Entry and exit tone. Make sure that is set to Beep. Source: over 1 year ago
  • Cisco SX20 telepresence - use as teams client or webcam?
    Also, at work we seem to have some webex integration, where I get a meeting id with a webex.com address:. Source: over 1 year ago
  • Did Amazon customer service send me a spyware link?
    Webex.com looks like one of those conferencing apps like ms teams or zoom, so you are probably fine. Source: over 1 year ago
  • Webex on Iphone initial install does not ask if you want to allow access to contacts.
    I have even logged directly into her webex.com account to see if there is anything different in there to no avail. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Birdeye and WebEx, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

GoToMeeting - GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.