Software Alternatives, Accelerators & Startups

WebEx VS Zoom

Compare WebEx VS Zoom and see what are their differences

WebEx logo WebEx

Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing

Zoom logo Zoom

Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.
  • WebEx Landing page
    Landing page //
    2023-10-05
  • Zoom Zoom AI Companion
    Zoom AI Companion //
    2024-02-05
  • Zoom Zoom Team Chat
    Zoom Team Chat //
    2024-02-05
  • Zoom Zoom Meetings Persistent Team Chat
    Zoom Meetings Persistent Team Chat //
    2024-02-05
  • Zoom Zoom Clips
    Zoom Clips //
    2024-02-05
  • Zoom Zoom Phone
    Zoom Phone //
    2024-02-05
  • Zoom Zoom Mail - Email Compose with Zoom AI Companion
    Zoom Mail - Email Compose with Zoom AI Companion //
    2024-02-05
  • Zoom Zoom Contact Center
    Zoom Contact Center //
    2024-02-05
  • Zoom Zoom Platform Analytics
    Zoom Platform Analytics //
    2024-02-05
  • Zoom Zoom Whiteboard
    Zoom Whiteboard //
    2024-02-05
  • Zoom Zoom Events
    Zoom Events //
    2024-02-05
  • Zoom Zoom Rooms - Intelligent Director
    Zoom Rooms - Intelligent Director //
    2024-02-05

Equip your team with the communication and collaboration tools they crave including team chat, video conferencing, phone, email, and calendar all in one platform.

Share, connect, and engage with teammates no matter where you’re located with the tools you need like docs, notes, whiteboards, and video clips.

Make teamwork more meaningful across hybrid teams with modern collaboration solutions designed for teams like yours like meeting room systems, digital signage, and employee communications.

Zoom

Website
zoom.com
$ Details
freemium $15.99 / Monthly (Pro - Great for Small Teams)
Platforms
Mobile Desktop
Release Date
2011 June

WebEx features and specs

  • Comprehensive Features
    WebEx offers a wide range of features such as screen sharing, video conferencing, virtual whiteboards, and integration with other productivity tools.
  • Scalability
    WebEx is suitable for both small meetings and large webinars, accommodating a significant number of participants with ease.
  • Cross-Platform Support
    The platform supports various operating systems, including Windows, macOS, Android, and iOS, making it accessible from different devices.
  • High Security
    WebEx provides robust security measures, including end-to-end encryption and compliance with various industry standards.
  • Good Audio and Video Quality
    The service generally delivers high-quality audio and video, which enhances the overall user experience.

Possible disadvantages of WebEx

  • Complex User Interface
    The multitude of features can make the interface appear cluttered and may be overwhelming for new users.
  • High Cost
    The pricing plans for WebEx can be costly, especially for small businesses on a tight budget.
  • Performance Issues
    Occasional lags and connectivity issues have been reported, particularly when dealing with large groups.
  • Steep Learning Curve
    Due to its advanced features, WebEx has a steep learning curve which might require additional training for effective use.
  • Limited Free Version
    The free version of WebEx offers limited functionality compared to the paid plans, which may not suffice for all users.

Zoom features and specs

  • Ease of Use
    Zoom provides a user-friendly interface, making it accessible for users of all technical skill levels.
  • High-Quality Video and Audio
    Zoom offers high-definition video and clear audio quality even in large group meetings, ensuring effective communication.
  • Cross-Platform Support
    Zoom is available on multiple platforms, including Windows, macOS, Linux, iOS, and Android, allowing users to join meetings from any device.
  • Large Meeting Capacity
    Zoom supports large group meetings with up to 1,000 video participants and 10,000 viewers, making it suitable for webinars and large conferences.
  • Screen Sharing and Collaboration
    Participants can share their screens, annotate, and use collaborative tools like whiteboards, facilitating productive meetings and collaboration.
  • Integration with Other Tools
    Zoom integrates with various business productivity tools such as Slack, Microsoft Teams, and Google Calendar, enhancing workflow efficiency.

WebEx videos

Introducing the New Cisco Webex Meetings Desktop App and UI

More videos:

  • Review - Experience the New Cisco Webex Meetings
  • Tutorial - How To Use Cisco's Webex

Zoom videos

More than Zoom

More videos:

  • Review - Zoom Review: is This a Cheaper Webinar Software Alternative?
  • Review - A Review of Zoom.us for Teaching Online Lessons
  • Tutorial - How To Use Zoom (plus Breakout Groups) -- Favorite Video Conferencing Platform

Category Popularity

0-100% (relative to WebEx and Zoom)
Communication
22 22%
78% 78
Video Conferencing
26 26%
74% 74
Group Chat & Notifications
Online Meetings
16 16%
84% 84

User comments

Share your experience with using WebEx and Zoom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare WebEx and Zoom

WebEx Reviews

Top 10 Webex alternatives in 2024
Webex is a robust, unified collaboration and communication platform developed by Cisco and has advanced conferencing features. Yet, for businesses that have affordability constraints and stringent privacy requirements, Webex has limitations.
Source: www.rocket.chat
Webex Alternatives: 10 Best Tools for Interactive Webinars (2024)
As a trainer, coach, and consultant with years of experience, I’ve witnessed a significant surge in demand for webinar tools. Initially, Webex served as a go-to solution for many professionals. But as the landscape of digital meetings and seminars evolves, it has led many to seek smarter Webex alternatives.
The 8 best Webex alternatives (2024)
Webex is a traditional webinar tool owned by the U.S. tech giant Cisco and was founded in 1995. Webex can be a solid option for hosting webinars - given that your main priority is security, or that you host either large meetings or small webinars. If you are hosting marketing webinars in 2024 - and considering Webex scores only 4.3 in user reviews on G2 - there are more...
Source: univid.io
6 Webex Alternatives You Can Switch to in 2022
Webex comes from Cisco's kitchen. Thanks to years of development, updates, and resources available to the development teams at Cisco, Webex can offer some great perks. For instance, you don't have to worry about scalability as it can support up to 3,000 attendees. It also has great potential when it comes to training employees with screen-sharing features and support for...
Source: www.stork.ai
15 Best Instant Messaging Apps for Business
Cisco WebEx allows you to communicate and collaborate securely with anyone. The platform offers instant messaging, video, audio and integrated web conferencing.
Source: clariti.app

Zoom Reviews

  1. EllaSvensson
    · Marketing Manager at Freelancer ·
    A Reliable Solution for Smooth Virtual Meetings

    Zoom is an incredibly reliable platform for virtual meetings, offering clear video and audio quality even with large groups. Its features like screen sharing, breakout rooms, and webinars make it versatile for both small team discussions and larger presentations. While the platform is easy to use, the participant management and chat features could use some improvement. Overall, Zoom remains a go-to solution for seamless remote collaboration.

    🏁 Competitors: Google Meet
  2. Tanvi Acharya.

    Zoom is a video conferencing app that simplifies online meetings, allowing users to connect seamlessly through video, audio, and chat features. It offers a user-friendly interface, reliable performance, and various functionalities like screen sharing, breakout rooms, and recording options. However, occasional connectivity issues or fatigue from long meetings may be encountered. Overall, Zoom serves as a versatile tool for virtual collaboration and communication.

  3. Sundus Shahid
    An incredible platform to conduct meetings

    User friendly interface and a good platform to arrange professional meetings

    👍 Pros:    Easy user interface

Top 12 Online Collaboration Tools for Smart Working
Zoom is a virtual collaboration tool that enhances team efficiency by offering various features to suit different sizes and needs of teams, such as video and audio calls, screen sharing, recording, and fun virtual backgrounds. The user-friendly interface makes it simple to get started.
Source: niftypm.com
Top 10 Webex alternatives in 2024
Zoom is one of the most sought-after platforms for video conferencing, webinars, live chat, audio conferencing, and business meetings. It can be accessed through desktop or mobile applications.
Source: www.rocket.chat
Webex Alternatives: 10 Best Tools for Interactive Webinars (2024)
My experience with Zoom has been transformative, primarily due to its vast array of third-party integrations. Whether syncing with my calendar, leveraging CRM tools, or integrating with educational platforms, Zoom’s ecosystem enhances my webinars’ efficiency and reach.
The 8 best Webex alternatives (2024)
Zoom is a U.S. based meeting software that also offers the webinar add-on Zoom Webinar. Zoom Video Communications was founded in 2011. Typically, you download Zoom software on your computer and can then host and attend webinars.
Source: univid.io
The 7 best Zoom alternatives in 2024
GoTo Meeting offers a lot of the same video conferencing features as Zoom, like chat, Q&A, an AI meeting assistant, and security controls. But when you compare apples to apples, Zoom outperforms GoTo Meeting in every category. Because of that, it wouldn't have made this list except for one key feature: cloud storage.
Source: zapier.com

Social recommendations and mentions

Based on our record, Zoom seems to be a lot more popular than WebEx. While we know about 196 links to Zoom, we've tracked only 6 mentions of WebEx. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WebEx mentions (6)

  • webex.com
    Just wondering if anyone else has issues loading webex.com. Both chrome and edge just loop around loading. It's strange however as it works fine if I use a google search and use a direct link like https://www.webex.com/downloads.html. Source: almost 2 years ago
  • The Web ex App notification are way too loud
    Go to webex.com and login. On the left side menu, choose Preferences (gear icon) and then choose Audio and Video from the tab menu. Under Audio Connection there is a section for Entry and exit tone. Make sure that is set to Beep. Source: over 2 years ago
  • Cisco SX20 telepresence - use as teams client or webcam?
    Also, at work we seem to have some webex integration, where I get a meeting id with a webex.com address:. Source: over 2 years ago
  • Did Amazon customer service send me a spyware link?
    Webex.com looks like one of those conferencing apps like ms teams or zoom, so you are probably fine. Source: over 2 years ago
  • Webex on Iphone initial install does not ask if you want to allow access to contacts.
    I have even logged directly into her webex.com account to see if there is anything different in there to no avail. Source: almost 3 years ago
View more

Zoom mentions (196)

View more

What are some alternatives?

When comparing WebEx and Zoom, you can also consider the following products

GoToMeeting - GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

join.me - Instant screen sharing. Instant Aha!

Slack - A messaging app for teams who see through the Earth!

Adobe Connect - Adobe Connect web conferencing software service offers online meetings for collaboration, virtual classrooms and more.

GoToWebinar - Webinar & Online Conference | GoToWebinar