Birdeye
Podium
ReviewTrackers
Reputation.com
Intercom
WhiteSpark
ReviewsOnMyWebsite
Reputation VIP
Rocket.Chat
Slack
Mattermost
Element.io
Discord
Skype
Matrix.org
Telegram
Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Birdeye Rocket.ChatNo features have been listed yet.
Based on our record, Rocket.Chat seems to be a lot more popular than Birdeye. While we know about 65 links to Rocket.Chat, we've tracked only 6 mentions of Birdeye. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 11 months ago
They could be using something like this though: https://birdeye.com. Source: about 1 year ago
I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
Rocket.Chat - Open-source communication platform with Omnichannel features, Matrix Federation, Bridge with others apps, Unlimited messaging, and Full messaging history. - Source: dev.to / 4 months ago
Rocket.Chat is an alternative to discord for companies and teams. Source: 12 months ago
I'm considering switching from Matrix / Element to rocket.chat for a small instance (< 10 people) I host for my friends. However there is something during the setup process that gives me pause:. Source: 12 months ago
Depends on what do you exactly mean, but the obvious answers to this question are either: Revolt, Matrix(for instance, Element, etc.), Guilded, etc. I suppose rocket.chat and Slack could be considered as well. Source: about 1 year ago
Trying to setup rocket.chat in portainer. Can anybody post correct docker compose here? Source: about 1 year ago
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Slack - A messaging app for teams who see through the Earth!
ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...
Mattermost - Mattermost is an open source alternative to Slack.
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.
Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.
