Software Alternatives, Accelerators & Startups

Birdeye VS PlayFab

Compare Birdeye VS PlayFab and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

PlayFab logo PlayFab

PlayFab is a backend platform for games, delivering powerful real-time tools and services for LiveOps.
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • PlayFab Landing page
    Landing page //
    2022-01-14

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

PlayFab features and specs

No features have been listed yet.

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

PlayFab videos

GameSparks vs PlayFab: Best Price? Trust? Features? Current+Future Value?

More videos:

  • Tutorial - PlayFab Tutorial - Multiplayer Back-End for Unity
  • Review - Meet Playfab - The Intelligent Backend Platform for Games

Category Popularity

0-100% (relative to Birdeye and PlayFab)
Reputation Management
100 100%
0% 0
Developer Tools
0 0%
100% 100
Online Reviews
100 100%
0% 0
Game Development
0 0%
100% 100

User comments

Share your experience with using Birdeye and PlayFab. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and PlayFab

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

PlayFab Reviews

We have no reviews of PlayFab yet.
Be the first one to post

Social recommendations and mentions

Based on our record, PlayFab should be more popular than Birdeye. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 11 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

PlayFab mentions (16)

  • Multiplayer developers, how do you store player data?
    I think the best way to get started is PlayFab they have a great C++ & Blueprint UE plugin. Source: 7 months ago
  • Any suggestion for a backend as a service for highscore/ranking data that is more customizable than Google Play?
    I’ve used playfab in the past to good success https://playfab.com/. Source: about 1 year ago
  • Magtatanong lang po.
    Kung gusto mo multiplayer game you can use Azure Playfab: https://playfab.com may "free" tier sila for development. Source: over 1 year ago
  • Leaderboard online in Unreal Engine 4.26
    Look into Microsoft's Azure PlayFab for something like this. There's a plugin for Unreal, though all of PlayFab's documentation seems to be for C# for Unity. Source: over 2 years ago
  • The Fundamentals of LiveOps with PlayFab
    This video blog provides a high-level overview of Azure PlayFab and how its services like LiveOps can be used to makes games more engaging for your players. Source: over 2 years ago
View more

What are some alternatives?

When comparing Birdeye and PlayFab, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Nakama - Nakama is an open-source distributed social and realtime server for games and apps.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Photon Engine - Independent networking engine and multiplayer platform.