Software Alternatives, Accelerators & Startups

Base VS Zendesk

Compare Base VS Zendesk and see what are their differences

Base logo Base

Base is an application for creating, designing, editing and browsing SQLite 3 database files.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Base Landing page
    Landing page //
    2021-08-01
  • Zendesk Landing page
    Landing page //
    2024-05-06

Base videos

TempurPedic & Sealy Adjustable Base Reviews | Ease 2.0 & Ergo (NEW)

More videos:

  • Review - M2 Macbook Air Review - Base model good enough?
  • Review - عجب خونه مشتی‌ای 😱 بررسی مپ‌های ماینکرفت شما ! Minecraft Base Review #1

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Base and Zendesk)
CRM
2 2%
98% 98
Customer Support
0 0%
100% 100
Sales
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Base and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Base and Zendesk

Base Reviews

Top 10 CSS Frameworks For Web Designer 2018
IT is packed with all required components to make your website mobile friendly on any screen sizes. It’s built in with independent modules so it’s easy to customize as your needs. Base focuses on lightweight and minimalistic character. It also supports cross-browser and provide stable foundation for designers and developer.
Source: onaircode.com
15 Fabulous Alternatives to Bootstrap, Foundation and Skeleton
Base frontend development highlights modular coding which is comparatively lightweight, and responsive. Creating of stylish websites and applications is no longer a big task using base.
Source: www.agriya.com
The 21 Most Used Bootstrap Alternatives
Base is a lightweight and minimal Responsive HTML/CSS Framework. With Base you will spend less time overriding styles and focus more time on creating beautiful website applications.

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Base. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Base mentions (2)

  • What are the best tools for importing CSV files as tables to query using SQL
    I say GUI because I think it's a lot easier but feel free to suggest CLI tools. The two tools I've found for this so far are Base (paid, SQLite only) and I just discovered DBeaver (free) today. Any others? Source: about 1 year ago
  • An unscientific benchmark of SQLite vs. the file system (btrfs)
    At client site to debug issues and deal with things like bulk product name changes https://sqlitebrowser.org/ For more involved work that I do at my shop or on my laptop, DataGrip by Jet Brains is great. Before I got fed up with Apple, I used https://menial.co.uk/base/ DataGrip’s benefit to me is mainly reworking a customer DB at the ER diagram level, then updating code to match. - Source: Hacker News / over 2 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Base and Zendesk, you can also consider the following products

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Insightly - Insightly is the easy, powerful and affordable online Customer Relationship & Project Management Software used by over 400,000 small businesses world wide

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!