Software Alternatives & Reviews

Balsamiq VS UserVoice

Compare Balsamiq VS UserVoice and see what are their differences

Balsamiq logo Balsamiq

Balsamiq. Rapid, effective and fun wireframing software.

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
  • Balsamiq Landing page
    Landing page //
    2021-10-02
  • UserVoice Landing page
    Landing page //
    2023-10-14

Balsamiq videos

UX Review: Balsamiq.com - Watch a Usability Expert Review Our Site!

More videos:

  • Tutorial - Balsamiq Mockups: Beginner Tutorial
  • Review - Balsamiq Wireframes for Desktop Overview (Windows)

UserVoice videos

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Category Popularity

0-100% (relative to Balsamiq and UserVoice)
Prototyping
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Design Tools
100 100%
0% 0
User Feedback
0 0%
100% 100

User comments

Share your experience with using Balsamiq and UserVoice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Balsamiq and UserVoice

Balsamiq Reviews

Figma Alternatives: 12 Prototyping and Design Tools in 2024
Balsamiq is a design tool that has been available since 2008. It’s easy to use and even boasts active customer service if you need help. The software is beginner-friendly, so there is no learning curve if you’re a newbie.

UserVoice Reviews

30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Social recommendations and mentions

Based on our record, Balsamiq should be more popular than UserVoice. It has been mentiond 30 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Balsamiq mentions (30)

  • Tell HN: My Favorite Tools
    A few apps that are a joy to use: https://ia.net/writer for writing. https://usecontrast.com/ for checking contrast. https://sipapp.io/ for picking colors. https://nova.app/ for editing code. https://cleanshot.com/ for screenshots. https://getpixelsnap.com/ for measuring elements on screen. https://netnewswire.com/ for reading things via RSS. https://panic.com/transmit/ for file transfers. https://usefathom.com/... - Source: Hacker News / 4 months ago
  • Ask HN: Best UI design courses for hackers?
    I think the best practical approach for designing UIs is to download (and buy) Balsamic[0] and use that to design UIs. Cut through the nonsense of colours and pixels in the first instance and just lay things out logically and simply. [0] https://balsamiq.com. - Source: Hacker News / 5 months ago
  • Build Products that don’t SUCK
    Create a low-fidelity mockup or wireframe of your MVP using tools like Balsamiq, Sketch, or Figma. Or use an easier-to-use tool like Uizard, which also has text-to-design capabilities. Source: 9 months ago
  • Starting Design Work in a Spreadsheet
    Just for drawing mock app screens, I have found Balsamiq[0] to be pretty good (you can do a bunch of stuff with the trial version itself). Not affiliated with them in any way. [0]: https://balsamiq.com/. - Source: Hacker News / 10 months ago
  • Is there software for building out copywriting for a website?
    Balsamiq has been pretty good for me so far. It's super bare-bones so it's better for copy mockups than actual UX design. It's also a lot easier than Figma. Note that you don't have to use the default comic sans, but I do because it's funny. Source: over 1 year ago
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UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / about 2 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: about 2 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 2 years ago
View more

What are some alternatives?

When comparing Balsamiq and UserVoice, you can also consider the following products

Invision - Prototyping and collaboration for design teams

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Moqups - The most stunning HTML5 app for creating resolution-independent SVG mockups, wireframes & interactive prototypes for your next project

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zeplin - Collaboration app for UI designers & frontend developers

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system