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Avaya VS Alcatel-Lucent Call Center Office

Compare Avaya VS Alcatel-Lucent Call Center Office and see what are their differences

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Avaya logo Avaya

Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Alcatel-Lucent Call Center Office logo Alcatel-Lucent Call Center Office

A scalable and reliable contact center solution for up to 5,000 agents.
  • Avaya Landing page
    Landing page //
    2023-09-23
  • Alcatel-Lucent Call Center Office Landing page
    Landing page //
    2023-01-25

Avaya videos

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Avaya CU360 Evaluation

More videos:

  • Review - A quick tour through the Avaya IX Collaboration Device
  • Review - The Avaya 1120e IP Desk Phone Review

Alcatel-Lucent Call Center Office videos

No Alcatel-Lucent Call Center Office videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Avaya and Alcatel-Lucent Call Center Office)

Avaya

Alcatel-Lucent Call Center Office

Communication
79 79%
Communication
21% 21
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Call Center Software
64 64%
Call Center Software
36% 36
VoIP
0 0%
VoIP
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Avaya and Alcatel-Lucent Call Center Office

Avaya Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Over 90% of Fortune 100 companies use an Avaya product to manage their contact center, according to the Avaya website. That's because it's been a heavyweight in the communications industry for years. With multiple advanced features in its standard platform, you can be sure you're getting an enterprise-level product when using Avaya's omnichannel contact center solution.
Source: blog.hubspot.com

Alcatel-Lucent Call Center Office Reviews

We have no reviews of Alcatel-Lucent Call Center Office yet.
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What are some alternatives?

When comparing Avaya and Alcatel-Lucent Call Center Office, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Cisco Unified Contact Center - The Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, and multichannel contact management over an IP infrastructure.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

QEvalPro - Quality Matters

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