Avantio VS SympoQ

Avantio provides a comprehensive Vacation Rental Management System. Our own Channel Manager has connections to world leading portals including Airbnb, Booking.com, Vrbo and Marriot. We also create state-of-the-art, mobile-friendly Vacation Rental Websites. Over 20 years of continual R&D means a flexible & constantly evolving system to meet your needs & those of a fast-moving industry. We don’t charge commissions on your bookings, and with multiple packages to choose from, all of which include training & support, you can choose which best suits your business. Offices in Europe and USA.

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.