Software Alternatives, Accelerators & Startups

Authy VS Zendesk

Compare Authy VS Zendesk and see what are their differences

Authy logo Authy

Best rated Two-Factor Authentication smartphone app for consumers, simplest 2fa Rest API for developers and a strong authentication platform for the enterprise.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Authy Landing page
    Landing page //
    2021-10-05
  • Zendesk Landing page
    Landing page //
    2024-05-06

Authy videos

How to Use Authy To Keep Your Data Safe

More videos:

  • Review - GOOGLE AUTHENTICATOR vs. AUTHY - (AUTHY WON)
  • Review - Productivity Tuesday Ep#4 -- Authy Two Factor Authentication

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Authy and Zendesk)
Identity And Access Management
Customer Support
0 0%
100% 100
Two Factor Authentication
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Authy and Zendesk

Authy Reviews

7 Best Google Authenticator Alternatives For Android And iOS
And another big difference that it provides over the Google Authenticator is the Authy passcode. Using this code, no one will be able to browse through all your codes.
The Best Authenticator Apps for 2023
One of Twilio Authy’s big advantages is encrypted cloud backup. However, it’s somewhat concerning that you can add the account to a new phone using “a PIN code sent via a call or an SMS,” according to Authy’s support pages. There’s also an option to enter a private password or passphrase that Authy uses to encrypt login info for your accounts to the cloud. The password is...
Source: www.pcmag.com
Top 6 Google Authenticator Alternatives in 2023
Although most alternatives to Google Authenticator are completely free but potentially relatively limited in terms of options, Duo can offer you a lot if you’re willing to pay for it. The free option, which Cisco advises is aimed towards individuals and very small teams, is most comparable to what Google offers and will be enough for many, though it faces stiff competition...
Is Authy better than Google Authenticator?
.large-mobile-banner-1-multi-842{border:none!important;display:block!important;float:none;line-height:0;margin-bottom:3px!important;margin-left:0!important;margin-right:0!important;margin-top:3px!important;min-height:250px;min-width:300px;padding:0;text-align:center!important}But to avoid this problem entirely, make sure to add Authy to any devices you want and then Disable...
The Best 2FA Apps 2021: Locking Down Your Online Accounts
As far as website support goes, Authy 2FA tokens work with any service that accepts TOTP-based authenticator apps. Authy even maintains a database of services it supports, complete with step-by-step instructions for how to enable 2FA on those services. In addition to password managers like Keeper, cloud storage like Box and encrypted email services like ProtonMail, Authy...

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Authy seems to be a lot more popular than Zendesk. While we know about 139 links to Authy, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Authy mentions (139)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Authy - Two-factor authentication (2FA) on multiple devices, with backups. Drop-in replacement for Google Authenticator. Free for up to 100 successful authentications. - Source: dev.to / 4 months ago
  • Ask HN: What 2FA iOS app do you use?
    Https://authy.com/ Acquired by Twilio. I'm not even sure if they still update it, last blog post was 3 years ago. - Source: Hacker News / 6 months ago
  • How to Set Up 2FA on Your BitStarz Account
    2FA apps such as Google Authenticator and Authy randomly generate a code every minute or so, which is matched to a specific key associated with your login. In essence, this means that whenever a login asks for your 2FA code, it knows which number to expect and will only unlock if that correct number is entered. Source: 6 months ago
  • How can I avoid MFAuthenticator?
    You can also set up the Authy authenticator app on a PC, so you don't have to use a mobile app at all, but use a PC app instead :). Source: 11 months ago
  • Coworker refused to use a second factor for his Azure Global ADM bcs he doesn‘t need a „Gadget“ like a FIDO key.
    Check out authy. It's considered less secure than other device-specific OTP solutions, but it's better than not using it. Source: about 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Authy and Zendesk, you can also consider the following products

Google Authenticator - Google Authenticator is a multifactor app for mobile devices.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Duo Security - Duo Security provides cloud-based two-factor authentication. Duo’s technology can be deployed to protect users, data, and applications from breaches, credential theft, and account takeover.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Azure Multi-Factor Authentication - Azure Multi-Factor Authentication helps safeguard access to data and applications while meeting user demand for a simple sign-in process.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!