Atera
NinjaOne
tawk.to
Intercom
Freshdesk
JivoChat
ConnectWise Automate
TextUs
Tactical RMM
NinjaOne
Level.io
SolarWinds SIEM
XEOX
Safetica
Netumo
Nagios
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. Manage your entire IT operation — from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and even dozens of integrations with the tools you already know and love — all in one place. Our pay-per-tech model allows IT teams & MSPs to optimize and scale operations across unlimited devices, all while reducing menial tasks so they can focus on the work that matters most.
*New: Atera integrates with ChatGPT
Atera Tactical RMMNo features have been listed yet.
Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to optimize their IT management.
Tactical RMM might be a bit more popular than Atera. We know about 5 links to it since March 2021 and only 5 links to Atera. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: over 1 year ago
Check out atera.com and feel free to let me know if you have any questions! Source: over 1 year ago
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: almost 2 years ago
Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. You can reach the chat support from our website, atera.com (bottom right corner) or from within the app. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details... Source: almost 2 years ago
Weird... As long as your email client isnt blocking the email I have absolutely no idea. Try using the live chat on the bottom right of the website. Source: over 2 years ago
Https://github.com/amidaware/tacticalrmm Its rather a PITA to setup (needs a domain name that you can update TXT records on for its certs) once setup, its a VERY nice RMM. Source: over 1 year ago
Tactical rmm: phenomenal open source tool. Https://github.com/amidaware/tacticalrmm. Source: over 1 year ago
If your in a pinch and dont want to commit to a vendor just yet you can buy yourself time and deploy TacticalRMM. Its free ($50/m sponsorship gets you code signing). It can integrate with Screenconnect, Splashtop, and Teamviewer but comes built in with meshcentral (which works well, just doesn't do multi-monitor as well as say screen-connect). It does patching really well and scripting is very strong too. Its a... Source: over 1 year ago
I did locate a brilliant Open Source RMM - tacticalRMM (https://github.com/wh1te909/tacticalrmm, https://wh1te909.github.io/tacticalrmm/) which I have now been using for quite a while and this works great for remote control and monitoring. Plus they have a fairly active Discord Server for support and discussion. Source: about 2 years ago
I am pretty noob at certs and renewals but managed to get https working on my internal server from the initial setup of TacticalRMM. During the install it sets you up with certbot and I'm on version 0.40.0. I completed a DNS challenge on my live domain and boom it worked now I was able to make it work after making some local DNS records for my server. Now it is coming up with renewal and I cannot figure it out. Source: over 2 years ago
NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Level.io - Flexible, intuitive, and secure remote monitoring and management (RMM) software. Control and manage your devices securely, right in your browser, from anywhere in the world. Get started today.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
SolarWinds SIEM - SolarWinds offers SIEM solution for security, compliance, and troubleshooting.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
