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Assembled.com VS Genesys PureConnect

Compare Assembled.com VS Genesys PureConnect and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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  4. » Alternatives

Assembled.com logo Assembled.com

A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
Not present
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Assembled.com videos

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Announcing new features: Team Performance

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Assembled.com and Genesys PureConnect)

Assembled.com

Genesys PureConnect

Employee Scheduling
100 100%
Employee Scheduling
0% 0
Communication
0 0%
Communication
100% 100
Customer Support
23 23%
Customer Support
77% 77
Predictive Analytics
100 100%
Predictive Analytics
0% 0

User comments

Share your experience with using Assembled.com and Genesys PureConnect. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Assembled.com seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Assembled.com mentions (1)

  • Ask HN: Who is hiring? (April 2024)
    Assembled (https://assembled.com/) | San Francisco, CA | Software engineer -- AI & New Products We're hiring a frontend focused engineer to join our New Products Team. You'd be one of the first engineers working on our AI product that assists customer support agents and automates common workflows. You'd report into me (CTO & Co-founder) and would get to shape the early stages of development on the product. Read... - Source: Hacker News / about 2 months ago

Genesys PureConnect mentions (0)

We have not tracked any mentions of Genesys PureConnect yet. Tracking of Genesys PureConnect recommendations started around Mar 2021.

What are some alternatives?

When comparing Assembled.com and Genesys PureConnect, you can also consider the following products

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

TimeRite - TimeRite is the best Workforce Management solutions typically used in Oil & Gas and Engineering industry to track and optimize time for your crew.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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