Software Alternatives, Accelerators & Startups

Ask.com VS Intercom

Compare Ask.com VS Intercom and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Ask.com logo Ask.com

Ask.com is the #1 question answering service that delivers the best answers from the web and real people - all in one place.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Ask.com Landing page
    Landing page //
    2023-05-09
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Ask.com features and specs

  • User-Friendly Interface
    Ask.com has a simple and intuitive interface, making it easy for users to navigate and search for information efficiently.
  • Question-Based Search
    The platform encourages users to ask specific questions, which can lead to more direct and relevant search results.
  • Diverse Content
    Ask.com provides access to a variety of content types, including web links, images, news, and videos, offering a comprehensive search experience.
  • Answer Community
    Users can engage with the community for answers to specific questions, similar to a Q&A platform, which can enhance the quality of information by leveraging collective knowledge.

Possible disadvantages of Ask.com

  • Less Comprehensive Search Results
    Compared to major search engines like Google, Ask.com often provides a narrower range of search results, which may not always fulfill the user's needs.
  • Limited Search Algorithms
    The search technology behind Ask.com is less advanced compared to industry leaders, potentially affecting the relevance and speed of search results.
  • Advertising Intrusion
    Ask.com includes a significant amount of sponsored content and advertising, which can sometimes distract from and clutter the search experience.
  • Dependence on Third-Party Content
    The platform relies heavily on third-party sources for information, which can affect the credibility and reliability of the search results.

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

Analysis of Intercom

Overall verdict

  • Yes, Intercom is generally viewed as a good solution for businesses seeking to improve customer communication and support. Its robust features and flexibility make it a strong contender in the customer engagement space.

Why this product is good

  • Intercom is considered a good platform because it offers a comprehensive suite of tools for customer engagement. It integrates messaging, live chat, and help desk functionalities, providing a seamless experience for both users and customers. The platform is known for its user-friendly interface, customization options, and advanced integration capabilities with various third-party applications.

Recommended for

    Intercom is recommended for businesses of all sizes that wish to enhance their customer service and communication strategies. It is particularly beneficial for companies that want to offer personalized customer interactions through messaging, automate customer support processes, and gain insights from customer interactions. It's suitable for SaaS businesses, e-commerce platforms, and tech startups that prioritize customer experience.

Ask.com videos

How Do I Get Rid of Ask.com?

More videos:

  • Tutorial - How To Use Ask.com and Amazon.com To Attract Your Ideal Client Online
  • Review - Preacher Tells The Truth About Ask.com - Video Review

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Ask.com and Intercom)
AI
100 100%
0% 0
Customer Support
0 0%
100% 100
Questions And Answers
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Ask.com and Intercom. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Ask.com and Intercom

Ask.com Reviews

Top 10 Best Google Search Engine Alternative List of 2019
Ask.com originally named Ask Jeeves which is still around. He is no longer a Wodehousian Butler. However, a computer-generated bank manager. Isn’t it weird?
12 Google Alternatives: Best Search Engines To Use In 2019
Ask, previously known as Ask Jeeves, is loved by many people for its simple question and format. It is an average search engine that returns search results if you type in any term that is not asked as a question.
Source: fossbytes.com
A List of Search Engines to Use Instead of Google
You might remember a time when Ask was called Ask Jeeves. Although it's not nearly as powerful as Google or Bing, lots of people have long loved Ask for its simple question and answer format.
Say goodbye to Google: 14 alternative search engines
WolframAlpha is a ‘computational knowledge engine’, or super clever nerd to you and me. Ask it to calculate any data or ask it about any fact and it will give you the answer. Plus it does this awesome ‘computing’ thing while it thinks about your answer (which can take a short while.)

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Social recommendations and mentions

Based on our record, Ask.com should be more popular than Intercom. It has been mentiond 29 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ask.com mentions (29)

  • ask.com task bar, how to PERMANENTLY remove, its a pain in the ass. windows 11
    This has been bugging me for ages, and I just got a new computer, installed chrome, and fucking ask.com is showing up and annoying me again. How do I rmeove this shit permanently because I dont want to keep uninstalling and reinstalling chrome. Source: over 1 year ago
  • Potential Virus on A old computer (Mac OS X Yosemite Version 10.10.5)
    My parents computer has gotten a virus that acts up very weirdly. It doesnt let them open new tab unless you force quit chrome and restart it, redirects them to either bing, spanish yahoo, search marquis or ask.com. I checked for extensions and there isn't anything, a big concern is that I received an email saying passwords have been leaked/exposed and now the google account says "Managed by organization" despite... Source: almost 2 years ago
  • Before Google was the main search engine there was Ask Jeeves
    Jeeves is gone, but you can still ask: https://ask.com/. Source: about 2 years ago
  • It is interesting how Greta is regularly Arrested, but still has access to travel all over Europe. Meanwhile; David Icke writes books that Expose The Illuminati and he gets Banned from Most of Europe...
    All these answers can be found here. Source: over 2 years ago
  • Is it worth watching rebels and Star Wars resistance?
    I don't understand why is this sub allowed to be watered down to a ask.com alternative. Source: over 2 years ago
View more

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 7 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

What are some alternatives?

When comparing Ask.com and Intercom, you can also consider the following products

Ask AI App - Ask AI Questions: Chat with Ask AI and get answers to your questions – you can ask about anything from business, to wellness, to any of life's problems. The AI will help guide you finding a solution.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

NoteGPT.io - NoteGPT - AI Summary for YouTube, Podcast, Book, PDF, Audio, Video and taking notes. Save your time and improve learning efficiency by 10x.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Monica.im - Your ChatGPT Powered AI Assistant on All Website

Drift - A messaging app that helps you grow your business.