Software Alternatives, Accelerators & Startups

ArcTitan VS Zendesk

Compare ArcTitan VS Zendesk and see what are their differences

ArcTitan logo ArcTitan

ArcTitan email archiving provides businesses with instant data encryption. Compliant fast, powerful, affordable and Office365 enabled. ArcTitan saves, indexes emails and enables you to search all the internal and external emails.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • ArcTitan Landing page
    Landing page //
    2023-05-25

ArcTitan is an email archiving product which allows users to securely archive your organisations emails and simply retrieve these archived emails. Email Archiving in the Cloud. ArcTitan has seamless integration with Office 365 and significantly enhances email search and storage functionality. ArcTitan provides massive cost and time savings, and is easy to use. ArcTitan helps with GDPR compliance and provides 100% protection against data loss. Try a free trial of ArcTitan today, including free support.

  • Zendesk Landing page
    Landing page //
    2024-05-06

ArcTitan videos

Email Archiving Demo of ArcTitan from TitanHQ

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to ArcTitan and Zendesk)
Email Archiving
100 100%
0% 0
Customer Support
0 0%
100% 100
Email Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using ArcTitan and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ArcTitan and Zendesk

ArcTitan Reviews

We have no reviews of ArcTitan yet.
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Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ArcTitan mentions (0)

We have not tracked any mentions of ArcTitan yet. Tracking of ArcTitan recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing ArcTitan and Zendesk, you can also consider the following products

Cryoserver - Cryoserver is an all-in-one email archiving solution that empowers you to preserve your email in a tamper-evident archive, making you transform your data into a useful archive for everyday use.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MailArchiva - MailArchiva is an email archiving, email compliance, and e-Discovery enterprise server.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ArcMail - ArcMail is a technology innovator and leader with thousands of customers all around the world, offering multiple solutions to protect enterprise information or email management.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!