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Apache Directory Studio VS Zendesk

Compare Apache Directory Studio VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Apache Directory Studio logo Apache Directory Studio

Apache Directory Studio is a complete directory tooling platform intended to be used with any LDAP...

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Apache Directory Studio Landing page
    Landing page //
    2019-03-31
  • Zendesk Landing page
    Landing page //
    2022-03-08

Apache Directory Studio videos

+ Add

Apache Directory Studio

More videos:

  • Tutorial - How to install LDAP Apache directory studio in Windows Server 2019 Windows 10 Windows 7

Zendesk videos

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Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Apache Directory Studio and Zendesk)

Apache Directory Studio

Zendesk

Identity And Access Management
100 100%
Identity And Access Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Personal Finance
100 100%
Personal Finance
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Apache Directory Studio and Zendesk

Apache Directory Studio Reviews

We have no reviews of Apache Directory Studio yet.
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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Apache Directory Studio. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Apache Directory Studio mentions (4)

  • Any alternatives to openldap or at least a decent openldap admin tool?
    I use Apache Directory Studio any time I need to get into the weeds with LDAP. Source: about 1 year ago
  • Show HN: Lldap, a Simplified LDAP Server
    > For anything else, OpenLDAP in Docker. What about managing this instance and its configuration, as by default OpenLDAP doesn't really come with an easy to use set of tools/UI? Would you use something like Apache Directory Studio (https://directory.apache.org/studio/) or CLI utilities? - Source: Hacker News / almost 2 years ago
  • LDAP login not working
    You can use Apache Directory Studio to check your LDAP server. Source: almost 3 years ago
  • Does anyone know why this succesfully imports 0 users? All the settings I see should be correct and the ldap im trying to import has 2 users synced to it. And yet nothing happens. Authentication and connection are both checked and successfull.
    Get an LDAP browser (I like Apache directory studio myself http://directory.apache.org/studio/). Source: about 3 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Apache Directory Studio and Zendesk, you can also consider the following products

JXplorer - JXplorer is a cross platform LDAP browser and editor. It is a . JXplorer is written in java, and the source code and Ant build system are available via svn or as a packaged build for users who want to experiment or further develop the program.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ldap Admin - Ldap Admin is free Win32 administration tool for LDAP directory management.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LDAP Account Manager - A web frontend for managing entries stored in an LDAP directory, designed to make LDAP management...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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