What are some alternatives?
When comparing AnswerDash and LiveAgent, you can also consider the following products
Solvvy - Highly intelligent customer support self-service solution via AI/ML/NLP science
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Whatfix - Whatfix Enterprise: Enhancing self-service capability of any web product
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.
Zoho Desk - Industry's first context-aware Helpdesk Software
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.