Manage all your operational asset records, easily and transparently from a single web-based application. Get rid of cumbersome spreadsheets. Let the system handle data integrity and quality. Tracking assets in Alvao is simple & easy by using our tree of objects. It can reflect the hierarchical divisions of the company as well as the geographical distribution of sites by premises. With ALVAO, you have complete freedom in what items, properties, and attributes are recorded. From computers to contracts, cars to submarines, any asset can be recorded. You can create any items and track exactly the properties you need. ALVAO configuration management database provides you with a structured overview of your IT infrastructure, ensuring better security, and speeding up incident resolution. Stay compliant and audit ready with an overview of all installed software and managed licenses in one place.
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
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ALVAO IT Asset Management's answer
Its integration into the Microsoft ecosystem(Intune, Entra ID, CSSM, Teams). Also ALVAO software asset management capabilities provides easy way to manage and optimize software licenses.
LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
ALVAO IT Asset Management's answer
More features for lower price than the most competitors solutions.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
ALVAO IT Asset Management's answer
IT manager, sysadmin, asset manager, head of IT
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
ALVAO IT Asset Management's answer
We have been on the IT market since our inception, founded by two graduates, over 20 years ago. During that time, we have done more than 1,000 successful implementations in medium-sized and large companies, such as Linet, Hartmann Rico or Panasonic.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
ALVAO IT Asset Management's answer
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
ALVAO IT Asset Management's answer
LINET, Sportisimo, Siemens, Panasonic
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
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