Software Alternatives & Reviews

Airmail VS Zendesk

Compare Airmail VS Zendesk and see what are their differences

Airmail logo Airmail

Airmail is a lightweight and lightning fast mail client for Mac.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Airmail Landing page
    Landing page //
    2021-10-16
  • Zendesk Landing page
    Landing page //
    2022-03-08

Airmail videos

Airmail App for iOS (iPhone) - review

More videos:

  • Review - App Review: Airmail

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Airmail and Zendesk)
Email
100 100%
0% 0
Customer Support
0 0%
100% 100
Email Clients
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Airmail and Zendesk

Airmail Reviews

10 Alternatives to Thunderbird Reddit – Ease Your Email Life!
A great Mac email client is Airmail. This is an all around good product, even though Airmail Pro and Airmail for business purposes require a subscription.
Source: droidpile.com
11 Best Thunderbird Alternatives That Make Email Easier
Airmail is one of the best email clients for Mac. All the way good to use as the general features are free to be used while Airmail Pro and Airmail for business purposes are chargeable.
10 Alternatives to Mozilla Thunderbird
Airmail is available for Mac and iOS. The basic features are free, while Airmail Pro costs $2.99/month or $9.99/year. Airmail for Business costs $49.99 as a one-time purchase.

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Airmail might be a bit more popular than Zendesk. We know about 8 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Airmail mentions (8)

  • Is there a way to have Shortcuts search my email subjects for a specific word, and if it finds that word, copy the body of the email into a new Note?
    The airmail app https://airmailapp.com has a shortcut action that allows you to search emails and returns things, not used it myself but you could try that. Source: about 1 year ago
  • Best calendar/mail app?
    I once trusted AirMail, but they created so many extra folders and kept switching around the client interface. It haunts me to this day, since I recommended it to so many people who hated it. Source: about 1 year ago
  • Mail app suggestions iOS/MacOS
    You might want to consider Airmail Pro or Business as an alternative. I think it has all the features you are looking for. They offer a privacymode and some privacy features but I don't have any experiences with this app or company. Good luck! Source: about 2 years ago
  • Is there a mail client or iOS that can reliable search *all* mail?
    I am using Airmail and I always find what I search for. On Mac, iPad and iPhone. Https://airmailapp.com. Source: about 2 years ago
  • What does mute do?
    Also, I don't think Airmail responds on here much, but I've found if you click the chat icon at the bottom right of this page, they're pretty good about responding by email. You can also check with their Slack page if you use their beta app, which BTW, is free. https://airmailapp.com/. Source: over 2 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Airmail and Zendesk, you can also consider the following products

Thunderbird - Thunderbird is a free email application that's easy to set up and customize - and it's loaded with great features!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mailbird - Mailbird is the best email client for Windows 7, 8 and 10

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Polymail - Native email app for email productivity.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!