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Aircall VS MappyField 365

Compare Aircall VS MappyField 365 and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

MappyField 365 logo MappyField 365

Expand your business with location intelligence
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

  • MappyField 365 Landing page
    Landing page //
    2023-03-23

MappyField 365 is a Dynamics CRM plugin designed to enhance the geographical and field service capabilities of the CRM system. It provides a comprehensive mapping and routing functionality to help organizations optimize their field operations, increase productivity, and improve customer satisfaction.

With MappyField 365, users can visualize customer locations, territories, and many such details on map. They can also use the map to plan and optimize routes, assign resources to work orders, and monitor field activities in real time.

The plugin is highly customizable, allowing users to define custom territories and routing preferences based on their specific business needs.

MappyField 365 also provides advanced reporting and analytics capabilities, allowing users to track field performance, identify areas for improvement, and make data-driven decisions to improve their field service operations.

Overall, MappyField 365 is a powerful tool for organizations that rely on field service operations and want to improve their efficiency, effectiveness, and customer satisfaction.

Aircall features and specs

No features have been listed yet.

MappyField 365 features and specs

  • Route Optimization: Yes
  • Auto Scheduling: Yes
  • Territory Management: Yes
  • Heat Map: Yes
  • Geocode: Yes
  • Live Tracking: Yes

Aircall videos

+ Add

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

MappyField 365 videos

+ Add

MappyField 365 - Dynamics 365 Map Integration | AppJetty

More videos:

  • Demo - Mappyfield 365

Category Popularity

0-100% (relative to Aircall and MappyField 365)

Aircall

MappyField 365

Communication
100 100%
Communication
0% 0
Developer Tools
0 0%
Developer Tools
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Maps
0 0%
Maps
100% 100

User comments

Share your experience with using Aircall and MappyField 365. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aircall and MappyField 365

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

MappyField 365 Reviews

We have no reviews of MappyField 365 yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

MappyField 365 mentions (0)

We have not tracked any mentions of MappyField 365 yet. Tracking of MappyField 365 recommendations started around Mar 2023.

What are some alternatives?

When comparing Aircall and MappyField 365, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Maplytics - Maplytics is an integration tool between Bing Maps and Microsoft Dynamics CRM to provide geographical Dynamics 365 data visualization on a map. It allows to accurately Map Dynamics 365 CRM data of customers.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Badger Maps - Badger maps is a sales management app that assists salespeople to plan and route their sales process thus minimizing the strain that comes with looking for clients. Read more about Badger Maps.

CloudTalk - Work locally, grow globally

Quod AI - Find the code you need faster

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