MappyField 365 is a Dynamics CRM plugin designed to enhance the geographical and field service capabilities of the CRM system. It provides a comprehensive mapping and routing functionality to help organizations optimize their field operations, increase productivity, and improve customer satisfaction.

With MappyField 365, users can visualize customer locations, territories, and many such details on map. They can also use the map to plan and optimize routes, assign resources to work orders, and monitor field activities in real time.

The plugin is highly customizable, allowing users to define custom territories and routing preferences based on their specific business needs.

MappyField 365 also provides advanced reporting and analytics capabilities, allowing users to track field performance, identify areas for improvement, and make data-driven decisions to improve their field service operations.

Overall, MappyField 365 is a powerful tool for organizations that rely on field service operations and want to improve their efficiency, effectiveness, and customer satisfaction.

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.