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AI Customer Service VS Gladly

Compare AI Customer Service VS Gladly and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

AI Customer Service logo AI Customer Service

TechSee explores 16 AI customer service technologies that improve companies’ customer-facing interactions and enhance their internal processes.

Gladly logo Gladly

Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.
  • AI Customer Service Landing page
    Landing page //
    2023-08-23
  • Gladly Landing page
    Landing page //
    2023-10-10

AI Customer Service videos

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Gladly videos

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Gladly Anthem 4 Wagon Stroller | Occupational Therapist Unboxing, Impressions, Brief Review

More videos:

  • Review - Gladly Wagon Beach Review! How does it do?
  • Review - Gladly Family Anthem 4 Wagon Review!

Category Popularity

0-100% (relative to AI Customer Service and Gladly)

AI Customer Service

Gladly

Chatbots
100 100%
Chatbots
0% 0
Tool
0 0%
Tool
100% 100
Customer Support
15 15%
Customer Support
85% 85
Chatbot Platforms & Tools
100 100%
Chatbot Platforms & Tools
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AI Customer Service and Gladly

AI Customer Service Reviews

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Gladly Reviews

Best Call Center Software: The Complete List (2020 Update)
Gladly is a customer support platform that focuses on making customers number one. They offer a cloud voice platform and IVR and integrations, email, chat, SMS and MMS, and social interaction help.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing AI Customer Service and Gladly, you can also consider the following products

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Kore.ai - Kore.ai is the only AI chatbot platform built with the enterprise in mind. Build NLP-ready chatbots that use ML and AI to complete all types of tasks. Demo Now

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Workelevate - Digital Employee Experience, DEX, Conversational Chatbot, Automated IT Support, End User Support

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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