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AI Customer Service VS Cognigy.AI

Compare AI Customer Service VS Cognigy.AI and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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AI Customer Service logo AI Customer Service

TechSee explores 16 AI customer service technologies that improve companies’ customer-facing interactions and enhance their internal processes.

Cognigy.AI logo Cognigy.AI

Conversational AI across the organization - service, operations, marketing, sales and HR.
  • AI Customer Service Landing page
    Landing page //
    2023-08-23
  • Cognigy.AI Landing page
    Landing page //
    2023-05-07

AI Customer Service videos

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Cognigy.AI videos

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Cognigy.AI and RingCentral Engage Agent Handover

Category Popularity

0-100% (relative to AI Customer Service and Cognigy.AI)

AI Customer Service

Cognigy.AI

Chatbots
27 27%
Chatbots
73% 73
Customer Support
16 16%
Customer Support
84% 84
Tool
0 0%
Tool
100% 100
Chatbot Platforms & Tools
100 100%
Chatbot Platforms & Tools
0% 0

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What are some alternatives?

When comparing AI Customer Service and Cognigy.AI, you can also consider the following products

Kore.ai - Kore.ai is the only AI chatbot platform built with the enterprise in mind. Build NLP-ready chatbots that use ML and AI to complete all types of tasks. Demo Now

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Workelevate - Digital Employee Experience, DEX, Conversational Chatbot, Automated IT Support, End User Support

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

SAP Conversational AI - SAP Conversational AI (formerly known as Recast.AI) is a chatbot building platform powered by a powerful NLP technology.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

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