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AI Customer Service VS Simplify360

Compare AI Customer Service VS Simplify360 and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

AI Customer Service logo AI Customer Service

TechSee explores 16 AI customer service technologies that improve companies’ customer-facing interactions and enhance their internal processes.

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • AI Customer Service Landing page
    Landing page //
    2023-08-23
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

AI Customer Service videos

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Simplify360 videos

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Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to AI Customer Service and Simplify360)

AI Customer Service

Simplify360

Chatbots
100 100%
Chatbots
0% 0
Tool
0 0%
Tool
100% 100
Customer Support
18 18%
Customer Support
82% 82
Chatbot Platforms & Tools
100 100%
Chatbot Platforms & Tools
0% 0

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What are some alternatives?

When comparing AI Customer Service and Simplify360, you can also consider the following products

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Kore.ai - Kore.ai is the only AI chatbot platform built with the enterprise in mind. Build NLP-ready chatbots that use ML and AI to complete all types of tasks. Demo Now

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Workelevate - Digital Employee Experience, DEX, Conversational Chatbot, Automated IT Support, End User Support

SAP Conversational AI - SAP Conversational AI (formerly known as Recast.AI) is a chatbot building platform powered by a powerful NLP technology.

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