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Active Collab VS JitBit Helpdesk

Compare Active Collab VS JitBit Helpdesk and see what are their differences

Project Burndown
Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured
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Active Collab logo Active Collab

Active Collab — Task management, Team collaboration, Time tracking & Invoicing app

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution
  • Active Collab Landing page
    Landing page //
    2021-10-07
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

Active Collab videos

No Active Collab videos yet. You could help us improve this page by suggesting one.

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JitBit Helpdesk videos

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Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Category Popularity

0-100% (relative to Active Collab and JitBit Helpdesk)

Active Collab

JitBit Helpdesk

Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Task Management
100 100%
Task Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Active Collab and JitBit Helpdesk

Active Collab Reviews

The 10 Best Free Wrike Alternatives To Use in 2020 (Free & Trial)
ActiveCollab is a cloud-based Wrike alternative that is fairly easy to use and provides advanced project management features for all kinds of organizations. The software simplifies task management by providing easy shifting of tasks into relevant Kanban boards. It provides the features of task management, time tracking, and billing in one complete project management solution.
Source: www.ntaskmanager.com
ActiveCollab Alternative
Get a live demo In the next step, you'll be asked to accept the Privacy Policy and Terms of Use. 3 REASONS WHY PRODUCTIVE TEAMS LOVE SCORO All-in-one project management solution. No more messy spreadsheets. Be in control.Scoro vs ActiveCollab Which product is best for managing your projects?scoro ActiveCollabUnlimited projectsTasksTeam collaborationProject reportingFinancial...
Source: www.scoro.com
ActiveCollab is not a Basecamp Alternative
Track billable hours across all tasks and projects, set up a payment gateway for your clients and send invoices directly from ActiveCollab.
Source: activecollab.com
Top 15 Jira Alternatives for Smarter Project Management in 2019
Active Collab is a cloud-based Jira alternative that is fairly easy to use and provides advanced project management features for all kinds of organizations. The software simplifies task management by providing easy shifting of tasks into relevant Kanban boards. It combines the features of task management, time tracking, and billing into one complete solution.
Source: www.ntaskmanager.com
10 of the Best Microsoft Project Alternatives
Design and simplicity are vital to any project management software, which is why companies like Intel and Apple use Active Collab. While it is easy to use, it still features a large array of useful reports, sharing capabilities, and collaboration tools. Each user gets their own dashboard to track their projects and manage their workflow.
Source: blog.teamweek.com

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

Social recommendations and mentions

Based on our record, Active Collab seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Active Collab mentions (3)

  • The Ultimate Guide to Agile Software Development
    ActiveCollab: An affordable tool for small businesses, ActiveCollab is easy to use. This software development aid requires little training and provides excellent support. - Source: dev.to / about 1 year ago
  • What Is the Dedicated Team Model?
    If an offshore dedicated team is involved, there can be problems with various time zones. However, you can compensate for the issue with different agile instruments involved. To deal with repositories, consider Git. In turn, Jenkins can help with server automation. ActiveCollab enables an agile management approach. Finally, Bamboo is there for testing and deployment. Equipped with these tools, dedicated offshore... - Source: dev.to / over 1 year ago
  • Atlassian is still down.
    We moved all product code related things from Jira+Bitbucket to GitHub, non-product code tickets to ActiveCollab hosted with the Get Paid bundle, and are now moving our Confluence docs to Wiki.js. Source: about 2 years ago

JitBit Helpdesk mentions (0)

We have not tracked any mentions of JitBit Helpdesk yet. Tracking of JitBit Helpdesk recommendations started around Mar 2021.

What are some alternatives?

When comparing Active Collab and JitBit Helpdesk, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Basecamp - A simple and elegant project management system.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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