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Acefone VS NICE inContact CXone

Compare Acefone VS NICE inContact CXone and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Acefone logo Acefone

Simplify your communication with Acefone hosted phone system and cloud communication services that come with powerful features.

NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.
  • Acefone Landing page
    Landing page //
    2023-08-18
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26

Acefone

Website
acefone.com
$ Details
paid Free Trial
Platforms
Windows Android iOS Web Mac OSX Google Chrome REST API Cross Platform Browser Safari
Edit details

NICE inContact CXone

Website
nice.com
$ Details
-
Platforms
-
Edit details

Acefone videos

+ Add

A Peek Into Acefone

More videos:

  • Review - Zoho and Acefone Integration

NICE inContact CXone videos

+ Add

NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

Category Popularity

0-100% (relative to Acefone and NICE inContact CXone)

Acefone

NICE inContact CXone

Communication
43 43%
Communication
57% 57
VoIP
100 100%
VoIP
0% 0
Employee Scheduling
0 0%
Employee Scheduling
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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What are some alternatives?

When comparing Acefone and NICE inContact CXone, you can also consider the following products

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Wazo.io - The UCaaS Platform Built for MSPs​

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

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