Software Alternatives, Accelerators & Startups

9Hits VS LiveAgent

Compare 9Hits VS LiveAgent and see what are their differences

9Hits logo 9Hits

9Hits is an auto traffic exchange system with a lot of unique features. Support creating interaction such as clicking, scrolling, bypass captcha. Alexa ranking.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • 9Hits Landing page
    Landing page //
    2021-11-11

9Hits is an automatic traffic exchange. By joining our system, you can receive tens of thousands of visits per day from thousands of members around the world. We offer many options that you can flexibly configure your website and fully control the traffic in your way. With the enthusiasm of the development team and the unique features that cannot be found in other systems, the number of members is continuously increasing day by day. 9Hits would like to bring you the best web traffic solution!

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

9Hits

Website
9hits.com
$ Details
freemium
Platforms
Windows Linux
Release Date
2016 November

9Hits features and specs

  • Automated workflow: Yes
  • Bypass Captcha: Yes
  • Alexa Ranking: Yes
  • Custom Traffic Source: Yes
  • Max Duration: 600s
  • Geotargeting: Yes
  • Browser Fingerprint Spoof: Yes
  • Hourly Limit Traffic: Yes
  • Frequency Capping: Yes
  • Custom Interaction: Yes (clicking, typing, etc.)
  • Viewer Application Session: Unlimited
  • Custom User Agent: Yes
  • Browser Popups: Yes
  • Real-time statistic: Yes

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

9Hits videos

9Hits Traffic Exchange - With Macros Supported

More videos:

  • Tutorial - How to get free traffic in your website or videos using 9hits
  • Tutorial - How To Make Money At Home Using 9Hits Traffic Exchange?
  • Tutorial - how to shop on 9Hits Traffic Exchange get unlimited visits

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to 9Hits and LiveAgent)
Traffic Exchange
100 100%
0% 0
Customer Support
0 0%
100% 100
Conversions
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing 9Hits and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 9Hits and LiveAgent

9Hits Reviews

  1. THE BEST ONE

    One of the best traffic exchange on the net. Fine service and god prices for premium. TOP Software and features.

    ๐Ÿ Competitors: Feelingsurf, BigHits4U
    ๐Ÿ‘ Pros:    Fast|Easy installation|Easy to handel software setup|Nice feature
    ๐Ÿ‘Ž Cons:    Pro account expensive
  2. Outstanding Experience

    Great website to get traffic. Recorded to GA and alexa ranking.

    Fast and user friendly website with many options to target your traffic.

    5/5 Stars

  3. 9hits is my life

    I have been with 9hits for 5 years its a part of life for me, admin is a great person i believe there will be more great features in the future along with a community lasting time

    ๐Ÿ Competitors: 10KHits, Hitleap, EasyHits4u

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

What are some alternatives?

When comparing 9Hits and LiveAgent, you can also consider the following products

10KHits - 10khits is a traffic exchange platform that asks users to sign up to see what the service offers for users and their websites.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

EasyHits4u - This domain is specified for the online traffic exchange system.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Organic Hits - Best website traffic exchange service that helps you to increase visitors and boost Alexa rankings. Get free traffic to your website or blog in just 1 minute!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.