1. ScorebuddyQA is a cloud-based quality monitoring tool for scoring and evaluating staff.

  2. Oaisys's Tracer offers quality monitoring and call recording software solutions with a suite of quality assurance, evaluation and eLearning.

  3. Mattersight Behavioral Analytics products break down these stories, analyze them, and turn them into meaningful data you can react to, so you can improve your return on every interaction moving forward.

  4. Assertible software provides you with a simple and quick way to monitor your web services. It comes with automated QA tools that users can utilize to test and monitor their web services on different platforms and environments.

  5. With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

  6. Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

  7. FitNesse is a fully integrated standalone wiki and acceptance testing framework.

  8. All in one solution for calls, IVR, live chat, customer management & more.

  9. Bugzilla, MantisBT and Subversion Hosting Software Development - Simplified

  10. Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

  11. MaestroQA is software for customer service quality assurance. Whether it's CSAT, CES, or more, we will drive the metrics behind your team.

  12. Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.