Top 9 Customer Support Products in Document Management System

The best Customer Support Products within the Document Management System category - based on our collection of reviews & verified products.

Product categories

Automation Crypto Customer Engagement Customer Service Customer Support Document Management Document Management System File Management Help Desk Knowledge Base Knowledge Management Self Service Support

Summary

The top products on this list are KnowledgeOwl, Document360, and Malcolm App. All products here are categorized as: Platforms for managing customer inquiries and support tickets. Systems for storing, managing, and tracking electronic documents. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

KnowledgeOwl Landing Page

1

KnowledgeOwl

NOTE: KnowledgeOwl has been discontinued.

KnowledgeOwl is easy-to-use knowledge base software that helps you share information with customers and employees 24/7. Knowledge is power!

#Customer Support #Customer Service #Help Desk
Document360 Landing Page
2

Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
Pricing:
- Paid
- Free Trial
- $99.0 / Monthly (2 Team Accounts)
#Document Management #Document Management System #Knowledge Management 17 social mentions
Malcolm App Landing Page
3

Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
Pricing:
- Paid
- Free Trial
- $50.0 / Monthly (Micro)
#Customer Service #Customer Support #Customer Engagement
KnowledgeBase Landing Page
4

KnowledgeBase

An AI-powered knowledge base software, that helps you organize your company knowledge, empower support agents and provide a self-service help center for your customers.
Pricing:
- Paid
- Free Trial
- $59.0 / Monthly (paid per company; all features included)
#Knowledge Base #Knowledge Management #Self Service Support 3 user reviews
BetterDocs Landing Page
5

BetterDocs

Create & Manage Knowledge Base Documentation Effectively To Reduce Support Tickets, Increase productivity & User Experience with BetterDocs.
Pricing:
- Open Source
- Freemium
- $69.0 / Annually
#Knowledge Base #Customer Support #Document Management
Dr.Explain Landing Page

6

Dr.Explain

Dr.Explain software is a help file authoring tool.

#Document Management #Document Management System #File Management
HelpNDoc Landing Page

7

HelpNDoc

What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

#Document Management #Document Management System #Knowledge Management
WinCHM Landing Page

8

WinCHM

Creating CHM file, Make CHM file, Web Help. WinCHM Pro - Help authoring software (CHM, WebHelp, DOC, PDF) . With this powerful tool you can not only create chm file from scratch, but also convert a set of existing HTML files to a chm file.

#Document Management #Document Management System #File Management
Version Control with Git Landing Page

9

Version Control with Git

Manage your work and collaborate with teammates.

#Automation #Crypto #Customer Support

Related categories

🗂️ Document Management 🗒️ Knowledge Management 📝 Knowledge Base 📁 File Management 🤝 Customer Service

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!